Swim School Guest Services & Sales Pro

safesplash-careers; Morrisville (NC); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

50% off on swim lessons for your kids

Free use of swim technology

Career growth opportunities

Job summary

SafeSplash + SwimLabs Morrisville is seeking a Front Desk Associate to welcome clients, manage accounts, process payments, and schedule classes. You will enroll students, follow up with leads, and check in children as needed, while clearly explaining policies to parents.

The role requires a friendly, professional disposition, strong customer service, and experience with Microsoft Office; evenings and weekends may be required. Benefits include discounts and flexible scheduling.

Qualifications

• Excellent customer service and hospitality.
• Ability to schedule classes and appointments.
• Experience with spreadsheets and word processing software.

Responsibilities

• Greet, welcome, and direct clients and visitors.
• Maintain client accounts and record up-to-date information; process payments; schedule classes and appointments.
• Assist clients with retail merchandise and manage retail sales.
• Enroll students and follow up with leads; check in kids as needed; explain policies to parents.
• Schedule and promote events; keep client communications updated in public lobby areas.

Skills

Customer service

Scheduling

Retail sales

Microsoft Office

Tools

Microsoft Office

Job description

SafeSplash + SwimLabs Morrisville is seeking a Front Desk Associate to welcome clients, manage accounts, process payments, and schedule classes. You will enroll students, follow up with leads, and check in children as needed, while clearly explaining policies to parents.

The role requires a friendly, professional disposition, strong customer service, and experience with Microsoft Office; evenings and weekends may be required. Benefits include discounts and flexible scheduling.