Swim School Sales & Guest Experience Specialist

SafeSplash + SwimLabs Morrisville (Triangle); Holly Springs (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

50% off on swim lessons for your children

Free use of swim technology

Opportunity for career advancement

Job summary

SafeSplash + SwimLabs Morrisville (Triangle) is seeking a passionate and professional Associate to assist clients and manage retail sales. This role involves greeting clients, maintaining account information, and enrolling students for swim classes.

The ideal candidate will have experience in customer service and sales, with a hospitable disposition. Flexibility in scheduling is required, as evenings and weekends will be part of the role. Join us to grow your career in the swimming industry!

Qualifications

• Happy and professional disposition; hospitable and caring.
• Experience handling customer escalations and providing quality service.
• Dependable with a flexible schedule, required to work evenings and weekends.

Responsibilities

• Assist clients by greeting, welcoming, and directing them appropriately.
• Record and maintain client account information; process payments and schedule classes.
• Manage retail sales and assist clients with retail products.
• Enroll students and follow up with leads.
• Check in kids as needed and explain policies to parents.
• Promote and participate in special events.

Skills

Customer service focus

Sales experience

Social Media posting

Phone skills

Tools

Microsoft Suite

Job description

SafeSplash + SwimLabs Morrisville (Triangle) is seeking a passionate and professional Associate to assist clients and manage retail sales. This role involves greeting clients, maintaining account information, and enrolling students for swim classes.

The ideal candidate will have experience in customer service and sales, with a hospitable disposition. Flexibility in scheduling is required, as evenings and weekends will be part of the role. Join us to grow your career in the swimming industry!