Front Desk & Swim Sales Specialist (Flexible Schedule)

SafeSplash + SwimLabs Morrisville (Triangle); Morrisville (NC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

50% off swim lessons for your children

Free use of swim technology

Career growth in the industry

Job summary

SafeSplash + SwimLabs Morrisville (Triangle) is seeking a Front Desk Associate to warmly greet clients, manage accounts, process payments, and schedule classes. You will enroll students, follow up on leads by phone and text, and assist with retail sales while maintaining a clean, welcoming lobby.

The role requires a friendly, professional demeanor, strong customer service, and reliability. Evening and weekend shifts may be needed; CPR/First Aid is a plus.

Qualifications

• Happy and professional disposition.
• Exceptional customer service focus: deliver a quality experience.
• Experience using spreadsheets and word processing software (Microsoft Suite).
• Dependable and flexible schedule, evenings and weekends may be required.
• Preferred: Swim lesson or competitive swimming experience; CPR & First Aid certification.

Responsibilities

• Greet clients and visitors; direct them appropriately.
• Maintain client accounts and record accurate information; process payments; schedule classes and appointments.
• Assist with retail merchandise; manage retail sales and product knowledge.
• Enroll students and follow up with leads by phone/text.
• Check in kids and explain policies to parents.
• Schedule, promote, and participate in events; keep client communications updated in lobby areas.

Skills

Customer service

Retail sales

Scheduling

Enrollment

Communication

Tools

Microsoft Excel

Microsoft Word

Job description

SafeSplash + SwimLabs Morrisville (Triangle) is seeking a Front Desk Associate to warmly greet clients, manage accounts, process payments, and schedule classes. You will enroll students, follow up on leads by phone and text, and assist with retail sales while maintaining a clean, welcoming lobby.

The role requires a friendly, professional demeanor, strong customer service, and reliability. Evening and weekend shifts may be needed; CPR/First Aid is a plus.