Swedish Travel Support Specialist – Relocation Covered

Employers from Greece; United States; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year Fully Paid 3

Fully Paid Relocation Package ( flight

hotel )

Free Greek Lessons, discounts and其他

Job summary

Patrique Mercier Recruitment FR is seeking a Swedish Speaking Customer Support Representative for an Online Travel Agency. You will assist Swedish-speaking clients via phone, email, and chat, helping with bookings and itineraries.

Ideal candidates have Swedish and English fluency, prior customer service experience in travel, and strong communication skills. The role offers benefits such as private health insurance, relocation support, and ongoing training.

Qualifications

• Fluency in Swedish and English (written and spoken).
• Experience in customer service, preferably travel or hospitality.
• Strong communication and interpersonal skills focused on customer satisfaction.
• Proficient with CRM systems and standard office software.
• Detail-oriented and able to manage multiple tasks in a fast-paced environment.
• Strong problem-solving skills and ability to work independently.
• Willingness to work varied hours, including weekends/holidays if needed.

Responsibilities

• Provide top-notch customer support to Swedish-speaking clients via phone, email, and chat.
• Assist customers with bookings, itineraries, and service details.
• Resolve complaints to ensure a smooth travel experience.
• Maintain accurate records of customer interactions and timely follow-ups.
• Collaborate with travel partners and internal teams to address customer needs.
• Educate clients about travel options, policies, and safety measures.
• Gather and analyze customer feedback to drive service improvements.

Skills

Fluency in Swedish

Fluency in English

Customer service experience

Communication skills

Problem-solving

Independent worker

Multitasking

Tools

CRM systems

Office applications

Job description

Patrique Mercier Recruitment FR is seeking a Swedish Speaking Customer Support Representative for an Online Travel Agency. You will assist Swedish-speaking clients via phone, email, and chat, helping with bookings and itineraries.

Ideal candidates have Swedish and English fluency, prior customer service experience in travel, and strong communication skills. The role offers benefits such as private health insurance, relocation support, and ongoing training.