VP, Transformation & Shared Services Leader

spsnorthamerica; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

SPS North America is seeking a Vice President, Transformation and Shared Services Optimization to partner with the COO in driving enterprise initiatives, operating model redesign, and cross-functional client implementations across North America.

The role focuses on translating strategy into measurable outcomes, embedding continuous improvement, and delivering sustained productivity, cost efficiency, and client value in a fast-paced, executive-facing environment.

Qualifications

• Bachelor's degree required in Business Administration, Operations Management, Supply Chain Management, Information Systems, or related field.
• MBA or related discipline preferred.
• 10–15+ years of progressive experience in operations leadership, transformation, or enterprise program management.
• Experience as a VP of Operations or Chief of Staff supporting an executive leader in a B2B services setting is desirable.
• Lean, Six Sigma, or similar methods; Six Sigma Green Belt preferred and PMP a plus.

Responsibilities

• Partner with the COO and senior leaders to prioritize enterprise initiatives with measurable outcomes.
• Lead Shared Services optimization including operating model redesign and service delivery improvements.
• Redesign and automate processes while preserving quality and client experience.
• Embed continuous improvement and root-cause analysis to drive productivity and cost efficiency.
• Oversee cross-functional client implementations, transitions, and transformation initiatives.

Skills

Leadership

Strategic thinking

Program management

Communication

Stakeholder management

Education

Bachelor's degree in Business Administration or related field

MBA preferred

Job description

SPS North America is seeking a Vice President, Transformation and Shared Services Optimization to partner with the COO in driving enterprise initiatives, operating model redesign, and cross-functional client implementations across North America.

The role focuses on translating strategy into measurable outcomes, embedding continuous improvement, and delivering sustained productivity, cost efficiency, and client value in a fast-paced, executive-facing environment.