Sustainability and Community Program Specialist

Holland America/Princess Alaska-Yukon Land Operations; Anchorage (AK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Cruise and Travel Privileges

Health Benefits

401(k) Plan

Employee Stock Purchase Plan

Training & Professional Development

Tuition & Professional Certification Reimbursement

Rewards & Incentives

Job summary

A leading tourism company in Alaska is seeking a Specialist for Sustainability & Community Programs. You will support sustainability strategy and community engagement efforts across various locations. The ideal candidate has experience in sustainability and event coordination. Responsibilities include implementing sustainability initiatives, analyzing data, and driving employee participation. This role offers travel privileges and comprehensive health benefits, making it ideal for someone passionate about environmental advocacy and community relations.

Qualifications

• 3+ years of experience in customer service operations or travel/tour industry.
• Excellent communication and interpersonal skills for collaboration across teams.
• Strong problem-solving and analytical abilities.

Responsibilities

• Coordinate and implement sustainability initiatives across port and interior locations.
• Support community engagement programs and partnerships.
• Collect, analyze, and report sustainability data.

Skills

Customer service operations

Communication skills

Problem-solving

Analytical abilities

Attention to detail

Job description

Anchorage, AK

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Holland America Line and Princess Cruises united as HAP-Alaska/Yukon Land Operations. We’re innovators in Alaska and Yukon tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, operating lodges and hotels, luxury motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched.

Job Description

Anchorage, AK

Service Excellence. Performance. Integrity. Teamwork. Consistency. Innovation.

Holland America Line and Princess Cruises united as HAP-Alaska/Yukon Land Operations. We’re innovators in Alaska and Yukon tourism and advocates for the environment. Our team supports a combined fleet of ships sailing to Alaska each summer, operating lodges and hotels, luxury motor coaches and the largest domed rail cars in the world. Our guests experience both luxury and adventure that is truly unmatched.

We’re looking for an amazing Specialist, Sustainability & Community Programs professional to fill this role, which is based in our Anchorage office. You’ll be responsible for supporting HAP’s sustainability strategy and community engagement efforts across Alaska’s port and interior locations. This role involves embedding sustainable practices into operations, coordinating events and partnerships, managing sustainability data and reporting, and driving employee participation in community initiatives. The Sustainability & Community Programs Specialist will work closely with local teams, external partners, and the communications department to advance sustainability goals and highlight the company’s impact. The ideal candidate will have experience in sustainability, community relations, and event coordination.

Here’s a summary of what Holland America Line and Princess is looking for in its Specialist, Sustainability & Community Programs. Is this you?

Responsibilities

• Coordinate and implement sustainability initiatives across port and interior locations
• Supporting community engagement programs and partnerships, including event planning and execution
• Collect, analyze, and report sustainability data to support company goals and compliance
• Support internal and external communications, including social media, to promote sustainability and community impact
• Drive employee participation in community and sustainability programs
• Administrative & Office Support: Manage recycling, parking passes, key control, office supplies, snacks/coffee, and general office operations.

Requirements

• 3+ years of experience in customer service operations or travel/tour industry.
• Excellent communication and interpersonal skills for cross-functional collaboration.
• Strong problem‑solving and analytical abilities.
• Ability to manage multiple priorities in a fast‑paced environment.
• High attention to detail and accuracy in documentation and processes.
• Must be legally authorized to work in the United States. Holland America Line/Princess is unable to sponsor or take over sponsorship of employment visas at this time (e.g., H‑1B status).

Knowledge, Skills, and Abilities

• Works across multiple locations in Alaska, collaborating with internal teams and external partners to advance sustainability and community objectives.
• Supporting initiatives to embed sustainable practices and engage diverse communities, requiring creative solutions and adaptability.
• Directly influences the company’s reputation, community relationships, and progress toward sustainability goals.
• May lead project teams, coordinate volunteers, and manage resources for events and initiatives.

What You Can Expect

• Cruise and Travel Privileges for You and Your family
• Health Benefits
• 401(k) Plan
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives

Our Culture… Stronger Together

Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well‑being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/.

Holland America Line and Princess are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Americans With Disabilities Act (ADA)

Holland America Line and Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact: [e-mail]

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