Surveillance Team Lead, Casino Security & Compliance

Caesars Entertainment; St. Louis (MO); On-site; USD 30,000 - 39,000; Full time

Job summary

Caesars Entertainment is seeking a Lead Surveillance Associate at Horseshoe St. Louis to monitor gaming floors and operations using video surveillance systems. You will lead department employees, organize work, and enforce company rules while ensuring compliance with laws and internal procedures.

The role includes training staff, directing tasks in the Supervisor’s absence, and protecting casino assets. You will learn game procedures, monitor for violations, and participate in actions related to

Qualifications

• Must be 21 years of age
• Must be able to obtain and maintain a valid gaming license
• Must have 20/20 corrected vision
• Ability to prioritize, and multi-task to effectively supervise operators in the absence of the Supervisor
• Ability to observe and direct actions of Operators in the absence of the Supervisor
• Ability to be physically mobile, and stand/walk for 8 to 12-hour shifts
• Excellent guest service and communication skills
• Must be able to work in areas containing dust, secondhand smoke, varying noise and temperature levels, lighting, vibrations, crowds and air quality
• Must present a professional appearance and demeanor at all times
• Regular and punctual attendance is required

Responsibilities

• Observes and reports any and all gaming violations and/or thefts of Horseshoe St. Louis property
• Assist Supervisor in training, developing, monitoring and leading personnel
• Motivate and supervise staff in Supervisor's absence to ensure guidance and resources
• Operates monitor room equipment and reviews data to protect company assets and funds
• Maintains video surveillance of the entire casino, including tables, slots, keno, and outlets
• Video records gaming and security-related incidents within monitor room capabilities
• Participate in court actions relating to gaming violations to represent department facts
• Learns and uses various card count systems
• Learns all games and procedures and cheating indicators of such games
• Perform other duties as assigned by management; assign guest accommodations per procedures

Job description

Caesars Entertainment is seeking a Lead Surveillance Associate at Horseshoe St. Louis to monitor gaming floors and operations using video surveillance systems. You will lead department employees, organize work, and enforce company rules while ensuring compliance with laws and internal procedures.

The role includes training staff, directing tasks in the Supervisor’s absence, and protecting casino assets. You will learn game procedures, monitor for violations, and participate in actions related to