Surveillance Manager: Casino Security & Compliance

Bally's; Shreveport (LA); On-site; USD 70,000 - 100,000; Full time

Job summary

Bally's is seeking a Surveillance Leader to act as the liaison between Surveillance Room activities and executives, ensuring all operations meet internal controls and Louisiana Gaming Board regulations. The role emphasizes coverage for daily and special events, staff training, and incident review to prevent fraud and illegal activity.

The candidate will manage attendance, shift schedules, and staffing across all shifts while complying with gaming rules and maintaining high levels of staff

Qualifications

• Must be 21 years of age or older.
• Must be able to obtain and maintain a gaming license.
• Regularly schedule shifts including nights, weekends and holidays.
• Strong knowledge of casino game rules and gaming regulations.
• Excellent organizational and decision-making abilities.

Responsibilities

• Acts as direct liaison between Surveillance Room activities and Surveillance leaders.
• Establishes procedures to ensure adherence to internal controls and Louisiana Gaming Board regulations.
• Keeps up-to-date on procedural changes and regulations for optimal surveillance coverage.
• Notifies leadership and LGB agents upon detection of illegal activity.
• Provides training to Surveillance staff to ensure high skill levels.
• Oversees attendance, time records, and shift scheduling across all shifts.
• Recruits, interviews, and assists with selecting personnel for vacancies.
• Reviews Surveillance Incident Reports and monitors staff performance.

Skills

Leadership

Team management

Regulatory compliance

Communication

Tools

Audio/Visual equipment

Job description

Bally's is seeking a Surveillance Leader to act as the liaison between Surveillance Room activities and executives, ensuring all operations meet internal controls and Louisiana Gaming Board regulations. The role emphasizes coverage for daily and special events, staff training, and incident review to prevent fraud and illegal activity.

The candidate will manage attendance, shift schedules, and staffing across all shifts while complying with gaming rules and maintaining high levels of staff