Surveillance Shift Lead - Casino Security

Hard Rock Hotel & Casino Ottawa; Cincinnati (OH); Presencial; USD 42 000 - 62 000; Tempo integral

Resumo da oferta

Hard Rock Casino Cincinnati seeks an experienced Surveillance Officer to manage security operations and protect guests, team members, and property. The role supervises staff, conducts investigations, and ensures compliance with state and federal laws and Hard Rock policies.

Responsibilities include training, reporting, and coordinating with authorities, while maintaining a high level of guest service and professional conduct within a dynamic gaming environment.

Qualificações

• High school diploma or equivalent; one year certificate or equivalent preferred.
• Experience in surveillance or security operations is desirable.
• Familiarity with casino systems and MS Office applications.

Responsabilidades

• Supervise surveillance staff and ensure effective operation during shifts.
• Maintain asset protection and ensure compliance with laws and company policies.
• Prepare and review surveillance reports and investigation summaries.
• Coordinate with law enforcement and other authorities as needed.
• Foster guest satisfaction by providing professional security presence.

Conhecimentos

Surveillance

Security

Leadership

Guest relations

Formação académica

High school diploma or equivalent

One year certificate / technical school

Ferramentas

Casino systems

MS Office (Word/Excel)

Descrição da oferta de emprego

Hard Rock Casino Cincinnati seeks an experienced Surveillance Officer to manage security operations and protect guests, team members, and property. The role supervises staff, conducts investigations, and ensures compliance with state and federal laws and Hard Rock policies.

Responsibilities include training, reporting, and coordinating with authorities, while maintaining a high level of guest service and professional conduct within a dynamic gaming environment.