Casino & Hotel Security Officer I – Guest-Focused

Hard Rock Casino Cincinnati

Cincinnati (OH)

On-site

USD 32,000 - 42,000

Full time

39 hours ago

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Job summary

Hard Rock Casino Cincinnati is seeking a Security Officer I to provide basic security coverage across the casino and hotel. The role emphasizes safeguarding assets, assisting patrons, and maintaining a friendly guest-focused demeanor.

Under supervision, you will patrol areas, handle incident reporting, and participate in emergency response while supporting responsible gaming practices. Previous casino security experience is preferred; English communication skills are essential.

Qualifications

Requires High School Diploma or equivalent and at least 1 year of guest service experience.
Casino/Hotel security experience or related military/law enforcement background preferred.
Must be able to stand for up to 8 hours and communicate effectively in English.

Responsibilities

Ensure proper security for all transfers of monies within casino and hotel areas.
Assist patrons with inquiries, provide information about property/events, and offer directions; escort when necessary.
Prepare detailed incident reports clearly and precisely.
Patrol hotel and casino areas to establish security presence and report unusual or suspicious activity.
Assist in coordinating and resolving emergency situations.
Assist in maintaining proper key control.
Promote responsible gaming and alcohol service; notify managers of concerns.
Perform other related duties as assigned.