Casino Surveillance Operator - Real-Time Security

Hard Rock Casino Cincinnati; Cincinnati (OH); On-site; USD 34,000 - 41,000; Full time

Job summary

Hard Rock Casino Cincinnati is seeking a Surveillance Operator to monitor casino operations in real time, identify suspicious activity, and help prevent cheating and theft. The role emphasizes accuracy, confidentiality, and adherence to gaming regulations.

You will collaborate with Security, Table Games, Slot Operations, Compliance, and Cage teams, maintaining detailed reports and ensuring operational integrity. A high school diploma is required, with preference for prior surveillance experience.

Qualifications

• High school diploma or equivalent required.
• Experience in surveillance, security, or law enforcement preferred.
• Knowledge of casino operations, gaming procedures, and internal controls desirable.
• Strong written and verbal communication skills.
• Ability to multitask in a fast-paced environment.
• Must be able to obtain and maintain a valid gaming license.

Responsibilities

• Monitor casino and property areas in real time using surveillance systems.
• Detect and investigate irregular and suspicious activities including potential cheating or theft.
• Document and report incidents or violations of internal controls and gaming regulations.
• Review surveillance footage, player tracking, and facial recognition as needed.
• Write clear, concise reports that could be used as evidence in legal matters.
• Collaborate with Security, Table Games, Slot Operations, Compliance, and Cage departments.

Skills

Attention to detail

Multitask

Written & verbal comms

Teamwork

Independent work

Education

High school diploma or equivalent

Tools

Surveillance systems

Facial recognition

License plate recognition

Player tracking systems

Incident tracking software

Job description

Hard Rock Casino Cincinnati is seeking a Surveillance Operator to monitor casino operations in real time, identify suspicious activity, and help prevent cheating and theft. The role emphasizes accuracy, confidentiality, and adherence to gaming regulations.

You will collaborate with Security, Table Games, Slot Operations, Compliance, and Cage teams, maintaining detailed reports and ensuring operational integrity. A high school diploma is required, with preference for prior surveillance experience.