Surveillance Officer - Swing Shift

Caesars Entertainment; Columbus (NE); On-site; USD 17,000 - 28,000; Full time

Job summary

Caesars Entertainment is seeking a Casino Surveillance Officer to monitor casino operations using CCTV and surveillance systems, ensuring a safe, fair, and lawful environment. You will identify suspicious activity, prevent fraud or theft, and verify compliance with gaming regulations.

The role requires experience in security or surveillance, strong English skills, and the ability to operate CCTV equipment and prepare clear reports.

Qualifications

• High school diploma or GED or equivalent experience.
• Prior security, casino or surveillance experience preferred.
• Must be able to sit or stand for long hours observing numerous CCTV screens.
• Must be able to work in close quarters and respond calmly in crises.
• Ability to document clear, concise incident reports.
• Proficient with CCTV monitors, switches, computers and cameras.
• Able to testify in court and write detailed reports.
• Fluent in English (speaking and writing).
• Able to maintain confidential information.

Responsibilities

• Operates a CCTV system to monitor casino activity and prepare reports/logs.
• Uses software to save and preserve video coverage.
• Reports observed illegal activity and makes recommendations.
• Ensures compliance with state/federal regulations and communicates with security teams.
• Maintains logs and confidentiality of information.
• Acts as a role model and supports team members.
• Performs other related duties as assigned.

Skills

English proficiency (verbal & written)

Security/surveillance experience

CCTV operation

iOS device proficiency

Physical stamina

Education

High school diploma or GED

Tools

CCTV equipment

Job description

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: "Create the Extraordinary"
Our Vision: "We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."
Our Values: "Blaze the Trail, Together We Win, All-In on Service"
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Casino Surveillance Officer monitors casino operations using cameras and surveillance systems to ensure a safe, fair, and lawful environment. They identify suspicious activity, preventing fraud or theft, and ensuring compliance with gaming regulations.

How You Will Create the Extraordinary

HOW YOU WILL CREATE THE EXTRAORDINARY

• Operates a closed-circuit television (CCTV) system tomonitorcasino activities and prepare reports and logs.
• Operates software to save and preserve video coverage.
• Present evaluations of any observed illegal activity to the proper departments and makes necessary recommendations.
• Make recommendations and enforce state and federal regulations. Will communicate with security and other departments using phones and radios.
• Will follow policies to ensure safety and asset protection. Has knowledge of all slot/ game’s procedures and Title 31.
• Maintains all logs and ensures accuracy of log entries.
• Maintains confidentiality of all Hotel/Casino information.
• Reports all incidentsobservedon shift to theLeadership .
• Comply withcompany regulations, policies, and procedures.
• Act as a role model to other employees and always presents oneself as a credit to the Company and encourages others to do the same.
• Performs all other related and compatible duties as assigned.

What You Will Need

WHAT YOU WILL NEED

• High school diploma, GED, or comparable experience preferred.
• Prior experience in a security, casino or surveillance-related field is preferred.
• Must be able to sit or stand for long hoursobservingnumerable CCTV screens.
• Must be able to work and maneuver in close quarters.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to see and, also, remember the specific details of incidents and persons.Ability to compose clear,accurate, and concise reports.
• Must be able tooperatethe following equipment: Monitors, switches, computers, controllers, and cameras.
• Must be able to give court testimony when necessary andwritedetailed reports.
• Must be able to read, write,speakand understand English.
• Ability to maintain extremely confidential information.
• Observe gaming tables and slot machines to ensure fair play and accurate payout
• Review video footage to resolve disputes or investigate incidents
• Coordinate with casino security staff and management when issues arise
• Ensure compliance with gaming laws, internal policies, and procedures
• Ability to respond calmly and make rational decisions in stressful situations with co-workers, guests and vendors.
• Physically mobile with reasonable accommodations including ability tolift upto50lbs., and ability to push, pull, reach, bend, twist, stoop and stack.
• Must be 19 years of age or older
• Proficient in English verbal and written
• Proficient with iOS devices
• Flexible to work various shifts, weekends, and holidays

ADDITIONAL REQUIREMENTS

• Ability to push and pull up to 50 pounds
• Ability to lift and carry objects up to 30 pounds
• Ability to bend, stoop, twist, reach, and kneel repetitively
• Safely work with provided cleaning chemical and equipment
• Must be able to work in areascontainingdust, varying noise and temperature levels, lighting, vibration, crowds and air quality.
• Must be able to work in a fast paced environment
• Must be able to listen and respond to visual and aural cues.
• Must be flexible with schedule , including nights, weekends, and holidays asrequired.

TOGETHER WE WIN

We believe in delivering family-style service- an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.