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Caesars Entertainment in Atlantic City, NJ, seeks a guest services associate who understands and responds to internal guests' needs. You will communicate in a friendly, respectful, and understandable manner to provide accurate information and timely assistance.
You will follow defined service behaviors, meet delivery times, work as part of a team across departments, and speak positively about the company and colleagues.
Understands and responds to internal guests needs. Communicates in a friendly, respectful and understandable manner. Politely gives consistent, timely and accurate information and finds answer when unsure. Uses outlined service behaviors when encountering guests. Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods. Is a team player, cooperates with employees within the department as well as other departments. Speaks positively about the company, co-workers and guests. $20.00 per hour