Customer-Focused Surveillance Officer

Caesars Entertainment; Atlantic City (NJ); On-site; USD 23,000 - 32,000; Full time

Job summary

Caesars Entertainment in Atlantic City, NJ, seeks a guest services associate who understands and responds to internal guests' needs. You will communicate in a friendly, respectful, and understandable manner to provide accurate information and timely assistance.

You will follow defined service behaviors, meet delivery times, work as part of a team across departments, and speak positively about the company and colleagues.

Qualifications

• Understands and responds to internal guests' needs.
• Communicates in a friendly, respectful and understandable manner.
• Provides consistent, timely and accurate information and finds answers when unsure.
• Uses outlined service behaviors when encountering guests.
• Meets expected service delivery times as defined by department’s service standards.

Responsibilities

• Is a team player, cooperates with employees within the department as well as other departments.
• Speaks positively about the company, co-workers and guests.

Job description

Caesars Entertainment in Atlantic City, NJ, seeks a guest services associate who understands and responds to internal guests' needs. You will communicate in a friendly, respectful, and understandable manner to provide accurate information and timely assistance.

You will follow defined service behaviors, meet delivery times, work as part of a team across departments, and speak positively about the company and colleagues.