Surveillance & Guest Services Officer

Bally's Corporation; Atlantic City (NJ); On-site; USD 26,000 - 30,000; Full time

Job summary

Bally's Corporation in Atlantic City is seeking a Surveillance Officer to monitor designated areas, respond to internal and guest needs, and ensure safety and regulatory compliance. You will use camera equipment and reporting systems, stay mindful of service standards, and work as part of a team to deliver timely, accurate information and maintain a secure environment in a fast-paced casino setting.

Education: High School diploma or equivalent preferred; experience with surveillance methods and

Qualifications

• Knowledge of game cheating methods and related illegal activities (preferred).
• Knowledge of camera equipment and operating/recording procedures (preferred).
• High school diploma or equivalent (preferred).

Responsibilities

• Respond to internal guests' needs in a friendly, respectful manner.
• Provide accurate information and find answers when unsure.
• Maintain surveillance on designated areas and report irregular activities.
• Assist with training of new Surveillance officers according to SOPs.
• Adhere to regulatory requirements and ensure compliance.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High School diploma

Tools

Camera equipment

Job description

Bally's Corporation in Atlantic City is seeking a Surveillance Officer to monitor designated areas, respond to internal and guest needs, and ensure safety and regulatory compliance. You will use camera equipment and reporting systems, stay mindful of service standards, and work as part of a team to deliver timely, accurate information and maintain a secure environment in a fast-paced casino setting.

Education: High School diploma or equivalent preferred; experience with surveillance methods and