Room Service Order Taker - Full Time (Harrah's Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 26,000 - 36,000; Full time

Job summary

Caesars Entertainment in Atlantic City seeks a customer service associate to greet guests, share daily information, and deliver fast, flawless service.

You will promote Total Rewards, anticipate needs, resolve issues, and end with a warm farewell to guests.

Qualifications

• Demonstrates customer service skills using outlined behaviors.
• Maintains upbeat attitude and energy throughout interactions.
• Greet guests warmly and share daily information to assist planning.

Responsibilities

• Demonstrates superior customer service with outlined behaviors.
• Maintains upbeat attitude and creates positive energy throughout interactions.
• Greets guests warmly and shares daily information to assist planning and decisions.
• Anticipates guest needs and provides fast, flawless service.
• Promotes Total Rewards programs and card membership.
• Checks guest satisfaction and resolves service issues promptly.
• Provides a warm farewell and thanks guests for visiting.

Skills

Customer service

Guest greeting

Upselling Total Rewards

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins.Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

$23.06 Per Hour