Surveillance Officer

Resorts Casino Hotel; Atlantic City (NJ); On-site; USD 42,000 - 56,000; Full time

Job summary

Resorts Casino Hotel in Atlantic City, NJ seeks a Surveillance Officer to monitor gaming areas, cash handling points, and public spaces using CCTV and other systems. This full-time, on-site role ensures regulatory compliance, documents incidents, and prepares detailed reports for management and regulators.

You will collaborate with Security, Compliance, and Operations, maintain confidentiality, stay current on gaming regulations, and adapt to flexible shifts including nights, weekends, and

Qualifications

• Strong analytical skills to spot patterns and irregularities in surveillance data.
• Effective written and verbal communication for incident reports.
• Ability to supervise and coordinate team members and training.
• Knowledge of gaming regs and regulatory compliance within a casino setting.
• Experience with surveillance systems and CCTV is preferred.

Responsibilities

• Monitor gaming areas, cash handling points, and public spaces via surveillance systems to ensure compliance.
• Observe table games and slot operations and identify unusual or suspicious activity.
• Document incidents and prepare detailed reports for management and regulatory agencies.
• Collaborate with Security, Compliance, and Operations teams to support investigations.
• Maintain confidentiality and stay current on gaming regulations and internal controls.

Skills

Analytical skills

Communication & reporting

Leadership / supervisory ability

Gaming regulatory knowledge

Surveillance systems / CCTV

Casino operations familiarity

Flexible shifts

Monotony endurance / extended watching

Education

High school diploma or equivalent

Criminal justice / security coursework or certifications

Tools

MS Office

Job description

Company Description

Resorts Casino Hotel, is a landmark gaming and entertainment destination located on 21 oceanfront acres along the Atlantic City Boardwalk in North Beach. The resort offers 942 guest rooms and suites across two historic hotel towers, connected by 80,000 square feet of casino space and a wide range of amenities including theaters, restaurants, bars, a pool, health club and spa, salon, and retail shops. Its 64,000 square feet of modern meeting space features ocean-view rooms and a 13,000 square-foot ballroom, supporting both leisure and business guests. Following more than $125 million in renovations, the property includes a state-of-the-art conference center, upgraded guest rooms, and the Margaritaville-themed entertainment complex with LandShark Bar & Grill, Atlantic City’s only year-round beach bar. Resorts Casino Hotel is also home to DraftKings Sportsbook at Resorts, offering live, in-game, and general sports betting in a dynamic environment.

Role Description

The Surveillance Officer is a full-time, on-site role based at Resorts Casino Hotel in Atlantic City, NJ. This role is responsible for monitoring gaming areas, cash handling points, and public spaces via surveillance systems to ensure compliance with regulatory requirements and internal policies. Day-to-day tasks include observing table games and slot operations, identifying unusual or suspicious activity, documenting incidents, and preparing detailed reports for management and regulatory agencies. The Surveillance Officer collaborates with Security, Compliance, and Operations teams to support investigations, protect company assets, and promote a safe environment for guests and team members. The role also involves maintaining confidentiality, following established procedures, and staying current on gaming regulations and internal controls.

Qualifications

• Candidates should possess strong analytical skills with the ability to notice patterns, identify irregularities, and interpret surveillance information accurately.
• Candidates should possess effective communication and report writing skills to document findings clearly and collaborate with internal departments and regulators.
• Candidates should possess supervisory skills or leadership abilities to support team coordination, training, and adherence to surveillance standards.
• Candidates should possess knowledge of trading or transactional monitoring concepts, especially as they relate to financial activities within a gaming environment.
• Working knowledge of surveillance systems, CCTV equipment, and basic computer proficiency (e.g., MS Office) is beneficial.
• Familiarity with casino operations, gaming regulations, and regulatory compliance requirements is highly desirable.
• Ability to work flexible shifts, including nights, weekends, and holidays, and to sit or remain in a monitoring environment for extended periods.
• High school diploma or equivalent required; additional coursework or certifications in criminal justice, security, or related fields are a plus.