Security Officer-Part Time (Caesars Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 22,000 - 30,000; Full time

Job summary

Caesars Entertainment in Atlantic City seeks a customer service oriented team member who consistently demonstrates superior service. You will greet guests warmly, anticipate needs, provide fast, flawless service, celebrate guest wins, and maintain an upbeat attitude as you guide guests through information and loyalty programs.

You will check satisfaction, resolve service breakdowns, promote Caesars Rewards membership, and thank guests for visiting as you leave. The role pays $19.00 per hour.

Responsibilities

• Provides superior customer service, greets guests warmly, anticipates needs and resolves issues when necessary.
• Promotes Caesars Rewards programs and card membership.
• Maintains upbeat, friendly attitude and creates positive guest experiences.
• Ensures satisfaction through follow-up and smooth service flow.

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting. $19.00 per hour