Specialist Crowd Control Gaming - On Call ( Harrah's Atlantic City)

Caesars Entertainment; Atlantic City (NJ); On-site; USD 25,000 - 34,000; Full time

Job summary

Caesars Entertainment in Atlantic City is looking for a security professional who delivers superior guest service while monitoring crowds, promoting safety, and upholding casino regulations. You will greet guests warmly, maintain constant vigilance, and respond quickly to any service breakdowns.

Responsibilities include checking identifications, enforcing capacity, assisting VIP areas, reporting incidents, transferring money and chips between booths, and representing the property in accordance

Qualifications

• Excellent interpersonal and communication skills.
• Physically able to stand and walk for long periods.
• Ability to work in a noisy, smoke-filled environment.
• CER License is required and Valid NJ Driver's License preferred

Responsibilities

• Responsible for all security related functions at assigned areas.
• Responsible for ensuring guest safety through surveying and watching the crowd at all times.
• Works to prevent and resolve altercations among guests.
• Stops all inappropriate behavior immediately in a professional manner.
• Responsible for checking guests' identification to ensure they are age appropriate.
• Enforces capacity regulations.
• Familiarizes themselves with VIP guests and ensures that only VIP guests enter VIP areas.
• Maintains control by circulating through the crowd throughout shift.
• Maintains constant vigilance to ensure the safety of patrons, employees and company property.
• Responsible for accurate reporting and completing Incident Reports and/or other reports as necessary.
• Enforces company security/safety regulations.
• Transfers money and chips from Booth to Main Cage and Main Cash Bank.
• Performs all security/safety related duties.
• Represents company and its property to ensure all Casino regulations are adhered to at all times.

Skills

Interpersonal communication

Physical stamina

Attention to detail

Education

High School Diploma

Job description

Job Description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

$21.00 Per Hour

Responsibilities

• Responsible for all security related functions at assigned areas.
• Responsible for ensuring guest safety through surveying and watching the crowd at all times.
• Works to prevent and resolve altercations among guests.
• Stops all inappropriate behavior immediately in a professional manner.
• Responsible for checking guests' identification to ensure they are age appropriate.
• Enforces capacity regulations.
• Familiarizes themselves with VIP guests and ensures that only VIP guests enter VIP areas.
• Maintains control by circulating through the crowd throughout shift.
• Maintains constant vigilance to ensure the safety of patrons, employees and company property.
• Responsible for accurate reporting and completing Incident Reports and/or other reports as necessary.
• Enforces company security/safety regulations.
• Transfers money and chips from Booth to Main Cage and Main Cash Bank.
• Performs all security/safety related duties.
• Represents company and its property to ensure all Casino regulations are adhered to at all times.

Qualifications

• High School Diploma preferred. Previous experience in night club security preferred; public relations or casino security experience desirable.
• CPR or AED certified or ability to obtain certification required.
• Controlled Force/Handcuffing certified or willing to complete certification.
• Excellent interpersonal and communication skills.
• Physically able to stand and walk for long periods of time.
• Ability to work in a noisy, smoke-filled environment.
• Valid NJ Driver's License preferred.
• CER License is required and Valid NJ Driver's License preferred

About Us

Caesars Entertainment is the most prominent brand in gaming in the Atlantic City region, with three leading resorts including Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. Caesars' Atlantic City Empire, and its iconic brand of hospitality, has celebrated over 40 years of success in the community which it serves. From Caesars and Tropicana, situated beachside on the world-famous Atlantic City Boardwalk, to Harrah's Resort, located in the City's sophisticated Marina District, Caesars Entertainment is committed to offering its guests exceptional service and memorable experiences on every visit. As the largest employer in Atlantic County, New Jersey, Caesars' legacy is deeply-rooted in its commitment to the community and its team members, helping to make Atlantic City great place to both work and play.