Surveillance Lead

Southland Casino Hotel

West Memphis (AR)

On-site

USD 30,307 - 35,817

Full time

14 days+

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Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Southland Casino Hotel in West Memphis, Arkansas is hiring a full-time Surveillance Lead. This role involves supporting property security through surveillance systems, monitoring gaming areas, and ensuring compliance with regulations. Candidates should have at least 2 years of casino surveillance experience and must have knowledge of table games. The position offers benefits such as weekly pay, flexible schedules, and health insurance options.

Qualifications

Minimum of 2 years of casino surveillance experience preferred.
Ability to monitor all areas of the property effectively.
Proficiency in multiple systems and programs for investigations.

Responsibilities

Train new team members on policies and procedures.
Monitor the property for illegal activities.
Make reports on any observed violations.

Skills

Casino surveillance experience

Knowledge of table games

Proficient computer skills

Strong organizational skills

Education

No degree required

Job description

The opportunity

Delaware North Gaming is hiring a full‑time Surveillance Lead to join our team at Southland Casino in West Memphis, Arkansas. As a Surveillance Lead, you will be responsible for supporting the protection and safety of the property, guests, and team members through effective use of facility‑wide surveillance systems. If you are looking for a role offering teamwork, excitement, and career growth, apply now.

Pay

$22.00 – $26.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

Weekly pay
Training and development opportunities
Employee discounts
Flexible work schedules

Eligible team members may also receive health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

Train new team members and ensure all policies and procedures are understood and followed
Monitor all areas of the property, including but not limited to gaming and cage activity, food and beverage activity, and security of the facility
Make written reports and logs on any observed violations and illegal activity in a timely manner
Ensure that all cameras and computer systems are operational at all times
Ensures that all state racing and gaming regulations and policies are followed
Comply with confidentiality regulations regarding all surveillance information, including camera coverage, investigations, and proprietary material

More about you

Minimum of 2 years of casino surveillance experience as an agent or operator in a surveillance monitoring environment; prior gaming or law enforcement experience preferred
Comprehensive knowledge of table games with demonstrated ability to identify advantage play, collusion, and cheating activities at gaming tables
Proficiency in using multiple systems and programs to research and investigate table games, slot systems, food and beverage transactions, license plate recognition data, guest identification, and surveillance analytics
Ability to obtain and maintain all required gaming licenses
Proficient computer skills, including email, word processing, spreadsheets, database usage, and recordkeeping
Strong organizational skills with the ability to prioritize tasks and manage multiple assignments simultaneously
No degree required

Physical requirements