Surveillance Observer - Part Time

ViziRecruiter,LLC.; Bay St. Louis (MS); On-site; USD 42,000 - 64,000; Full time

Job summary

PENN Entertainment is seeking an Surveillance professional in Mississippi to support security and regulatory compliance in casino operations.

The role requires monitoring activities, enforcing gaming laws, and reporting to the Surveillance leadership while maintaining high standards of integrity and customer service.

Qualifications

• Knowledge of and enforcement of all gaming laws and regulations applicable to Surveillance.
• Ability to read, analyze, and interpret general business materials and to write reports and procedures.
• Ability to communicate effectively with managers, clients, customers and the public.

Responsibilities

• Observe activities of customers and team members in gaming and money handling areas.
• Report to Surveillance Supervisor and Director of Surveillance; notify authorities when appropriate.
• Ensure compliance with company and departmental policies and procedures.
• Maintain a friendly, helpful, and courteous demeanor with customers and colleagues.
• Perform duties as assigned by supervision.

Skills

Regulatory knowledge

Observation skills

Reporting ability

Education

High school diploma or GED

Experience in related role

Tools

Database software

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties of the Surveillance Department.
• Observes activities of customers and team members in all gaming and money handling areas.
• Reports to Surveillance Supervisor and Director of Surveillance. Will notify gaming commission agents and/or Mississippi State Tax Commission agents when appropriate.
• Ensures compliance of all company and departmental policies and procedures.
• Exhibits a friendly, helpful and courteous manner when dealing with customers and fellow team members.
• Any and all duties as assigned by your Supervisor or a member of management.

Requirements

• Must be at least 21 years of age.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have knowledge of Database software.
• Must be able to obtain a Gaming Permit.
• Thorough knowledge of casino operations, casino games, casino cheating and embezzlement scams, etc. Thorough knowledge of video surveillance equipment.
• While performing the duties of this job, the team member is regularly required to stand, walk, kneel, crouch, stoop, squat, crawl, twist, climb, use hands to finger, handle, or feel and talk or hear. The team member is frequently required to sit and reach with hands and arms. The team member must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
• The noise level in the work environment is usually moderate.