Security Guard

Southland Casino Hotel; West Memphis (AR); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Job summary

Southland Casino Hotel in West Memphis, Arkansas is hiring full-time Security Guards to ensure a safe environment. The role includes enforcing local gaming rules and handling guest complaints sensitively. Enjoy benefits such as weekly pay, health insurance, flexible schedules, and robust training. Ideal candidates are motivated, able to work in fast-paced settings, and must hold a valid driver's license. Join a team committed to safety and excellence in guest experiences.

Qualifications

• Must be licensed by the state gaming commission.
• Valid driver’s license and ability to pass a motor vehicle record check.
• Ability to lift and carry up to 35 lbs.

Responsibilities

• Enforce local gaming commission rules and regulations.
• Report incidents and procedural violations.
• Process guest complaints with sensitivity.

Skills

Active listening

Team-oriented

Ability to work in a fast-paced environment

Initiative

Education

No high school diploma or GED required

Job description

The opportunity

Delaware North Gaming is searching for full-time Security Guards to join our team at Southland Casino in West Memphis, Arkansas. As Security team members, you will work under the Security Manager, maintaining a safe and secure environment for guests and team members, in accordance with Arkansas Gaming Commission and applicable operational standards. If you’re looking for a role in an exciting and collaborative environment, take a bet on your next career move and apply today!

Pay

$15.00 – $17.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Enforce rules and regulations of the local gaming commission
• Adhere to all unit and company alcohol service policies and procedures
• Report any incidents, following all departmental and organizational policies and procedures, and report any procedural violations and illegal activity
• Fill out departmental log forms, verifying all paperwork is complete and turned in at the conclusion of shifts
• Process guest complaints, using active listening skills to control difficult situations, and communicate with guests sensitively and with care
• Operate Motor Vehicle when necessary

More about you

• No high school diploma or GED required
• Able to be licensed by state gaming commission
• Highly motivated and takes initiative
• Team-oriented; ability to work effectively with others
• Ability to work in a fast-paced environment
• Hold and maintain a valid driver’s license, pass a motor vehicle record check, and drug test
• Operate a motor vehicle when necessary

Physical requirements

• Frequent standing, walking, bending, climbing, stooping, lifting, reaching, and pushing, with strong manual dexterity and the ability to lift and carry up to 35 lbs. You may also occasionally required to sit for periods of time
• Visual awareness, sufficient to identify potential security violations
• Hearing ability sufficient to respond to the spoken voice, audible alarms and two-way radios
• Exposure to all weather conditions

Shift details

• Evenings
• Overnight
• Weekends
• 8hr shift
• OT as needed