Table Games Floor Supervisor

Southland Casino Hotel; West Memphis (AR); On-site; USD 34,095 - 48,560; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

401(k) with company match

Paid vacation days and holidays

Paid parental bonding leave

Tuition reimbursement

Job summary

Southland Casino Hotel in West Memphis, Arkansas is seeking a full-time Table Games Floor Supervisor to manage daily operations. The role requires overseeing the gaming floor, ensuring an exceptional guest experience, and leading the team.

The ideal candidate will have at least three years of supervisory experience and be proficient in all games offered. The position includes a pay of $30.00 per hour along with a comprehensive benefits package.

Qualifications

• Must be 21 years of age or older.
• Minimum three years' supervisory experience required.
• No college degree required.

Responsibilities

• Oversee Table Games operations and supervise team members.
• Make table decisions as necessary.
• Provide prompt and courteous service to players.

Skills

Excellent customer service skills

Supervisory experience

Knowledge of all games offered

Job description

The opportunity

Delaware North Gaming is searching for full‑time Table Games Floor Supervisors to join our team at Southland Casino in West Memphis, Arkansas. As Table Games Floor Supervisor you will oversee daily operations, ensuring a smooth, professional, and courteous guest experience. You will lead by example and share your knowledge and skills with fellow team members working the gaming floor.

Pay

Pay: $30.00 – $30.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well‑being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Works as floor supervisor overseeing Table Games operations and supervising Table Games team members
• Makes table decisions as necessary based on rules
• Protects the integrity of games through observation and following appropriate procedures
• Provides prompt, accurate, and courteous service to Table Games players
• Handles any customer concerns as necessary, informs necessary personnel of any unusual request or play by guests

More about you

• Must be 21 years of age or older
• Must be able to obtain and maintain a state gaming license
• Minimum three years’ supervisory experience required
• Must be proficient in all games we offer at Southland Casino and Hotel
• Must be able to demonstrate the standard level of skills, knowledge, and performance in the various types of games offered at this facility
• Excellent customer service skills and the ability to train and coach others in these skills
• Must be flexible with schedule, able to work weekends with possible overtime as needed
• No college degree required

Physical requirements

• Requires sitting, reaching and pulling a majority of the shift
• Requires some standing, walking, bending, stooping, with the ability to periodically lift and carry up to 40lbs

Shift details

Days
Evenings
Weekends
8hr shift