Surgical Services Scheduler & OR Coordinator

Phoenix Children's; Gilbert (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Phoenix Children's in Gilbert, AZ is seeking a Surgical Services Department Coordinator to manage day‑of surgical scheduling, answer incoming calls, and coordinate communications for the Operating Room. You will collaborate with the Charge nurse and staff to ensure smooth daily operations.

The role includes triaging calls, updating the OR board, scheduling urgent cases, and providing support to staff while handling confidential information with discretion.

Responsibilities

• Coordinates communications for the operating room
• Answers all incoming calls, assesses nature/urgency and triages as needed
• Maintains courtesy and professionalism during urgent situations
• Anticipates problems and critical issues to act accordingly
• Updates OR board
• Schedules same-day urgent/emergent/trauma procedures
• Receives surgical requests in person or by phone
• Processes and schedules surgical cases according to requests
• Provides case instrument and supply information to Sterile Processing
• Adjusts scheduling grid
• Provides support to other staff as needed
• Works effectively in a team environment
• Handles sensitive information with discretion
• Manages ScrubEx and day lockers
• Screens visitors for proper ID and paperwork
• Places repair orders
• Performs miscellaneous job duties as requested
• Maintains policies and inventory of forms and office supplies
• Makes changes to next day’s final OR schedule; assists with ICU bed requests
• Coordinates inpatient pick-up for procedures performed in the OR

Job description

Phoenix Children's in Gilbert, AZ is seeking a Surgical Services Department Coordinator to manage day‑of surgical scheduling, answer incoming calls, and coordinate communications for the Operating Room. You will collaborate with the Charge nurse and staff to ensure smooth daily operations.

The role includes triaging calls, updating the OR board, scheduling urgent cases, and providing support to staff while handling confidential information with discretion.