Surgical Svcs Dept Coordinator

Phoenix Children's; Gilbert (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

Phoenix Children's in Gilbert, AZ is seeking a Surgical Services Department Coordinator to manage day‑of surgical scheduling, answer incoming calls, and coordinate communications for the Operating Room. You will collaborate with the Charge nurse and staff to ensure smooth daily operations.

The role includes triaging calls, updating the OR board, scheduling urgent cases, and providing support to staff while handling confidential information with discretion.

Responsibilities

• Coordinates communications for the operating room
• Answers all incoming calls, assesses nature/urgency and triages as needed
• Maintains courtesy and professionalism during urgent situations
• Anticipates problems and critical issues to act accordingly
• Updates OR board
• Schedules same-day urgent/emergent/trauma procedures
• Receives surgical requests in person or by phone
• Processes and schedules surgical cases according to requests
• Provides case instrument and supply information to Sterile Processing
• Adjusts scheduling grid
• Provides support to other staff as needed
• Works effectively in a team environment
• Handles sensitive information with discretion
• Manages ScrubEx and day lockers
• Screens visitors for proper ID and paperwork
• Places repair orders
• Performs miscellaneous job duties as requested
• Maintains policies and inventory of forms and office supplies
• Makes changes to next day’s final OR schedule; assists with ICU bed requests
• Coordinates inpatient pick-up for procedures performed in the OR

Job description

Surgical Svcs Dept Coordinator

Department: PCH-EV JV | Surgery Main
Location: Gilbert
Shift: Mon-Fri, Days, 6:30am-3pm
Category: Surgery/Endo/SPD
Posting #: 1072947
Employee Type: Full-Time

Position Summary

The Surgical Services Department Coordinator is responsible for day of surgical scheduling, answering in-coming phone calls, and coordinating communications for the Operating Room. They work closely with the Charge nurse and staff to facilitate smooth daily operations.

Position Duties

• Coordinates communications for the operating room
• Answers all incoming calls, assesses nature/urgency and determines the appropriate triage of the call.
• Maintains courtesy and professionalism during urgent situations.
• Anticipates problems, critical issues and acts accordingly.
• Updates O.R. board.

• Schedules same day urgent/emergent/trauma procedures
• Receives via phone and in person surgical requests.
• Processes and schedules surgical cases according to requests.
• Provides case instrument and supply information to Sterile Processing Department.
• Adjusts scheduling grid.

• Provides support to other staff as needed
• Works effectively in team environment.
• Handles sensitive information and confidential matters with a high degree of discretion.
• Manages ScrubEx and day lockers.
• Screens visitors for proper ID and paperwork.
• Places repair orders.

• Accomplishes necessary tasks in an organized and systematic manner
• Maintains knowledge of current policies.
• Maintains inventory of forms and office supplies.
• Makes changes to next days final O.R. schedule.Responsible for assisting and relaying patient information for ICU bed requests.
• Coordinates inpatient pick-up for procedures being performed in the O.R.

• Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well‑being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable