Surgical Services HUC — Patient Care Navigator

Mayo Clinic; Byron (MN); On-site; USD 30,000 - 43,000; Full time

Job summary

Mayo Clinic Minnesota is seeking a Health Unit Coordinator (HUC) to provide organizational, receptionist, and clerical support to patient care units and the care team. Responsibilities include monitoring supplies, answering call lights, managing orders in the EHR, and coordinating with staff. Strong interpersonal skills and problem solving are essential.

Candidates should have a high school diploma, basic computer skills, and be available for days, evenings, nights, weekends, and holidays.

Qualifications

• High school diploma or equivalent required.
• Basic knowledge of computer systems and strong keyboarding skills (Windows-based applications, LAN, intranet/internet use) required.
• Successful completion of HUC post-secondary program, or HUC Certification preferred.
• Minimum of one year working experience in a medical environment preferred.
• Knowledge of basic medical terminology preferred.
• Working knowledge with EHR systems, EPIC preferred.
• Outstanding customer service, interpersonal and organizational skills.
• Adapts effectively to unpredictable situations within the patient care setting.
• Availability to work flexible hours including days, evenings, nights, weekends and holidays.

Responsibilities

• The Health Unit Coordinator (HUC) provides organizational, receptionist, and clerical support to patient care units and the health care team.
• Duties may include monitoring and ordering supplies, answering patient call lights, and elevating patient needs to nursing staff.
• Assists the care team with managing orders in the electronic health record (EHR) and communicates effectively with patients, visitors, and facility staff.

Skills

Customer service

Flexible schedule

Interpersonal skills

Problem solving

Education

High school diploma

HUC post-secondary program

HUC Certification

Medical terminology knowledge

Tools

EPIC

EHR systems

Windows-based applications

LAN, intranet

Job description

Mayo Clinic Minnesota is seeking a Health Unit Coordinator (HUC) to provide organizational, receptionist, and clerical support to patient care units and the care team. Responsibilities include monitoring supplies, answering call lights, managing orders in the EHR, and coordinating with staff. Strong interpersonal skills and problem solving are essential.

Candidates should have a high school diploma, basic computer skills, and be available for days, evenings, nights, weekends, and holidays.