Surgical Services Admin & Scheduling Assistant

U.S. Department of Veterans Affairs; Omaha (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to provide clerical support in Surgical Services, including OR nurse managers and Preop/PACU operations.

Responsibilities include patient management, scheduling, data collection, and timekeeping in a fast-paced clinical environment. The role requires strong customer service, proficiency with healthcare IT, and ability to communicate effectively with medical staff and patients.

Qualifications

• Requires high school diploma or GED or equivalent.
• Experience in a surgery department or clinic preferred.
• Strong ability to communicate with patients, families, and clinical staff.

Responsibilities

• Greet patients and family members at the Preop-Op desk and assist in check-in for surgery.
• Enter and monitor timekeeping, including shift worked, time off, sick leave, and overtime.
• Maintain medical charts and reports and generate requested data reports.
• Serve as mentor to new AMSAs and provide guidance on policy changes and training.
• Protect sensitive patient information by safeguarding PII/PHI.
• Coordinate with nursing staff and schedulers to ensure smooth patient flow.

Skills

Customer service

Medical terminology

Scheduling

Communication

Attention to detail

Education

High school diploma or GED

Tools

Maximo

YourIT

Payroll systems

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant to provide clerical support in Surgical Services, including OR nurse managers and Preop/PACU operations.

Responsibilities include patient management, scheduling, data collection, and timekeeping in a fast-paced clinical environment. The role requires strong customer service, proficiency with healthcare IT, and ability to communicate effectively with medical staff and patients.