Surgical Scheduling & Patient Care Coordinator

CAO; Bethesda (MD); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical, dental, and vision

FSA/HSA

401(k)

Paid time off & holidays

Employer-paid life insurance

Voluntary benefits (disability & more)

Employee Assistance Program

Job summary

Centers for Advanced Orthopaedics LLC (CAO) is seeking a Surgical Coordinator to manage administrative tasks for scheduling surgical operations, coordinate with patients and physicians, and document in EMR systems. The role includes handling intake, verifying insurance, preparing billing, and liaising with insurers.

The ideal candidate will have 1–2 years of clerical experience, strong communication skills, and knowledge of medical terminology.

Qualifications

• High school diploma or GED required.
• 1–2 years of clerical/administrative experience preferred.
• Knowledge of medical terminology and medical records preferred.
• Skilled in operating medical record software and related tools.

Responsibilities

• Handle all incoming calls for the surgery department and direct questions as needed.
• Guide patients through intake and sign-in, gather medical charts, verify insurance.
• Schedule equipment and rooms, maintain surgical inventory for procedures.
• Understand procedures to maintain accurate surgical schedules and timelines.
• Log and communicate urgent information to surgical staff and admins as needed.
• Create and send pre-op orders and ensure labs or tests per physician protocol.
• Provide updates to the surgery department on patient schedules.
• Collect and input patient data into records and manage post-surgery data.
• Arrange pre/post‑op visits per physician protocol and follow up with patients.
• Conduct post‑op follow ups to answer questions and assist with paperwork for return to work/school.
• Maintain compliance with state/federal laws and CAO policies.
• Perform other duties as assigned.

Skills

Interpersonal skills

Time management

Written communication

Independent worker

Team collaboration

English proficiency

Education

High school diploma or GED

Tools

Medical record software

EMR systems

Word processing

Database software

Job description

Centers for Advanced Orthopaedics LLC (CAO) is seeking a Surgical Coordinator to manage administrative tasks for scheduling surgical operations, coordinate with patients and physicians, and document in EMR systems. The role includes handling intake, verifying insurance, preparing billing, and liaising with insurers.

The ideal candidate will have 1–2 years of clerical experience, strong communication skills, and knowledge of medical terminology.