Surgical Scheduling & Patient Care Coordinator

The Centers for Advanced Orthopaedics LL; Bethesda (MD); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

FSA/HSA options

401(k) retirement plan

Paid time off and holidays

Employer-paid life insurance

Disability coverage options

Employee Assistance Program

Job summary

The Centers for Advanced Orthopaedics LLC seeks a Surgical Coordinator to manage administrative duties for scheduling surgeries, coordinating with surgeons, patients, and insurers across CAO facilities. The role requires excellent customer service and documentation in EMR systems.

Responsibilities include handling calls, intake, insurance verification, pre/post‑op scheduling, and maintaining accurate patient records while complying with regulations across CAO locations.

Qualifications

• High school diploma or GED required.
• 1–2 years of clerical/administrative experience preferred.
• Knowledge of medical terminology, medical records, and anatomy preferred.
• Skilled with medical record software and office hardware.

Responsibilities

• Answer all incoming calls for the surgery department and direct patient questions to the appropriate facility, provider, or department.
• Guide patients through intake, sign-in, and insurance verification.
• Schedule equipment, rooms, and maintain surgical inventory; understand procedures and timings.
• Input and coordinate pre‑op orders, labs and tests as per physician protocol.
• Maintain patient records and post‑op data; coordinate pre/post‑op visits and follow-ups.

Skills

Strong interpersonal skills

Organization

Time management

Communication skills

Work independently

Teamwork

English proficiency

Education

High school diploma or GED

Tools

EMR systems

Word processing

Database software

Job description

The Centers for Advanced Orthopaedics LLC seeks a Surgical Coordinator to manage administrative duties for scheduling surgeries, coordinating with surgeons, patients, and insurers across CAO facilities. The role requires excellent customer service and documentation in EMR systems.

Responsibilities include handling calls, intake, insurance verification, pre/post‑op scheduling, and maintaining accurate patient records while complying with regulations across CAO locations.