Surgical Scheduler & Referral Coordinator - Mon-Fri Hours

Advocate Health Care; Park Ridge (IL); On-site; USD 44,000 - 60,000; Full time

Job summary

Advocate Health's Aurora Medical Group in Park Ridge is seeking a Surgical Scheduler to support the ambulatory care team, coordinating surgical procedures and communicating with physicians, offices, and operating room staff to ensure accurate, timely scheduling.

This role involves confirming labs, billing accuracy, handling patient calls, and maintaining equipment and supply readiness in a fast-paced clinic.

Qualifications

• High School Diploma is required.
• Typically requires 1 year of experience in a health care setting performing customer service functions including scheduling, registration, insurance authorization and/or patient billing.

Responsibilities

• Coordinates scheduling of surgical procedures between physicians and their offices, available OR time, anesthesia, and other departments; communicates changes to ensure efficient use of rooms and equipment.
• Schedules next day and beyond surgical procedures; maintains surgery assignments and distributes future OR schedules; Notifies providers of changes.
• Obtains necessary lab work, x-rays, and H&P as applicable.
• Processes patient charges and calculates based on procedure type, length, and supplies; reviews revenue and updates charges if needed.
• Answers, screens, triages, prioritizes, and determines urgency of incoming calls; serves as a resource to providers, staff, patients and families.
• Operates and troubleshoots office equipment; may manage inventory and submit supply orders.

Skills

Customer service in healthcare

Scheduling

Phone triage

Education

High School Diploma

Job description

Advocate Health's Aurora Medical Group in Park Ridge is seeking a Surgical Scheduler to support the ambulatory care team, coordinating surgical procedures and communicating with physicians, offices, and operating room staff to ensure accurate, timely scheduling.

This role involves confirming labs, billing accuracy, handling patient calls, and maintaining equipment and supply readiness in a fast-paced clinic.