Surgical Oncology Scheduler & Care Coordinator

OneOncology; Smyrna (TN); On-site; USD 37,000 - 48,000; Full time

Job summary

Tennessee Oncology is seeking a Medical Assistant Scheduler to support a multidisciplinary surgical team specializing in surgical oncology care. This role requires strong clinical, administrative, and communication skills to ensure seamless patient care across specialties.

Key duties include coordinating admissions, scheduling procedures, and maintaining documentation in eCW and calendars, while supporting patients and families through treatment decisions.

Qualifications

• Must have a medical assistant background and strong terminology knowledge.
• Ability to coordinate across surgical, infusion, radiation, and pathology teams.
• Proficient in EMR systems and office software; excellent communication.

Responsibilities

• Assist with oncology-related procedures and wound care as directed.
• Provide pre/post-operative instructions tailored to oncology patients.
• Coordinate hospital admissions, discharges, and follow-ups with care teams.
• Schedule procedures, testing, consults, and postoperative visits.
• Upload and organize documentation in scheduling platforms and calendars.
• Verify insurance and obtain prior authorizations for procedures.
• Communicate treatment plans and next steps to patients and families.
• Ensure timely completion of MIPS requirements for providers.

Skills

Multi-tasking

Organizational skills

OSHA knowledge

Computer applications

Verbal & written communication

Customer service

Team collaboration

Education

High School diploma or GED

BLS certification

Medical Assistant training or 6 months experience

CMA/RMA/CCMA preferred

Tools

eCW EMR

Microsoft Office

Job description

Tennessee Oncology is seeking a Medical Assistant Scheduler to support a multidisciplinary surgical team specializing in surgical oncology care. This role requires strong clinical, administrative, and communication skills to ensure seamless patient care across specialties.

Key duties include coordinating admissions, scheduling procedures, and maintaining documentation in eCW and calendars, while supporting patients and families through treatment decisions.