Surgical Oncology Scheduler — Medical Assistant

OneOncology; Hendersonville (TN); On-site; USD 22,000 - 30,000; Full time

Job summary

Tennessee Oncology is seeking a Medical Assistant Scheduler to support a multidisciplinary surgical team in the oncology setting. This role requires strong clinical, administrative, and communication skills to coordinate patient care across several specialties.

Responsibilities include assisting in in-office oncology procedures, providing pre- and post-operative instructions, and ensuring timely scheduling, documentation, and insurance authorizations.

Qualifications

• High School diploma or GED is required.
• Current BLS certification required or must be obtained within 90 days of hire.
• Graduate of Medical Assistant Training Program or 6-months recent Medical Assistant experience in a healthcare setting required.
• Strong knowledge of medical terminology and surgical procedures is required.
• Completion of a Medical Assistant training program and/or certification (CMA, RMA, or CCMA) is preferred.
• Proficient in EMR systems (preferably eCW) and Microsoft Office.

Responsibilities

• Assist with in-office oncology-related procedures as directed by providers, including wound care, drain management, dressing changes, and port care/flushing.
• Provide clear and compassionate pre-operative and post-operative instructions tailored to oncology patients and their families.
• Collaborate with surgeons and nurse practitioners (NPs) to coordinate hospital admissions, discharges, and follow-up appointments for oncology patients.
• Collaborate with infusion centers, radiation oncology, and pathology departments to ensure treatment plans are aligned and diagnostic results are communicated promptly.
• Upload and maintain all required documentation in hospital scheduling platforms, eCW, and provider Outlook calendars; ensure alignment across all systems.
• Verify insurance coverage and obtain prior authorizations for oncology-related surgical procedures, imaging, and specialty services.
• Communicate effectively with patients and families regarding oncology treatment plans, anticipated next steps, and clinical concerns requiring provider follow-up.
• Monitor and support accurate, timely completion of MIPS requirements for assigned oncology providers.
• Travel to other TSC sites as needed.

Skills

Multitasking

Organizational skills

Verbal & written communication

Customer service

Medical terminology

Teamwork

Education

High School diploma or GED

CPR/BLS certification

Medical Assistant training program / CMA / RMA / CCMA

Tools

eCW EMR

Microsoft Office

Job description

Tennessee Oncology is seeking a Medical Assistant Scheduler to support a multidisciplinary surgical team in the oncology setting. This role requires strong clinical, administrative, and communication skills to coordinate patient care across several specialties.

Responsibilities include assisting in in-office oncology procedures, providing pre- and post-operative instructions, and ensuring timely scheduling, documentation, and insurance authorizations.