Surgical Office Coordinator - Patient Access & Front Desk

Upmc Passavant; Pittsburgh (Allegheny County); On-site; USD 27,000 - 41,000; Full time

Job summary

UPMC Passavant in Pittsburgh is seeking an Office Coordinator to lead the front office in partnership with the Practice Manager. You will coordinate scheduling and staff assignments, and act as a resource for patients, families, staff, and physicians.

Qualifications include a Bachelor's, Associate, or High School with healthcare experience as specified, and licensure (Act 34). The position is full-time, on-site, with daytime hours and no travel.

Qualifications

• Bachelor’s Degree with 6 months healthcare experience, or Associate’s with 1 year, or HS diploma with 2 years healthcare experience.
• Licensure/clearances include Act 34.

Responsibilities

• Obtain accurate demographic and insurance information including referrals/authorizations.
• Ensure patient scheduling is accurate.
• Develop a patient-centric culture focused on arrival and follow-up activities.
• Monitor benchmarks for scheduling and access, including template management.
• Manage front office staff with scheduling and staff assignments in collaboration with the manager.
• Work denial work queues with the CBO.
• Ensure accuracy for daily CPT and diagnosis code input.

Education

Bachelor’s Degree + 6 months healthcare experience

Associate’s Degree in Health Care or Business + 1 year healthcare experience

High School Diploma + 2 years healthcare experience

Job description

UPMC Passavant in Pittsburgh is seeking an Office Coordinator to lead the front office in partnership with the Practice Manager. You will coordinate scheduling and staff assignments, and act as a resource for patients, families, staff, and physicians.

Qualifications include a Bachelor's, Associate, or High School with healthcare experience as specified, and licensure (Act 34). The position is full-time, on-site, with daytime hours and no travel.