Surgical Medical Assistant: Patient Care & Support

Yale New Haven Health; Westerly (RI); On-site; USD 36,000 - 52,000; Full time

Job summary

Yale New Haven Health in Westerly, RI is seeking a Medical Assistant to support physicians, room patients, and perform clerical and environmental tasks.

You will document patient care in EPIC, schedule appointments, obtain referrals, and assist with procedures while upholding HIPAA, infection control, and compassionate service.

This role offers a collaborative team environment and opportunities to contribute to patient-centered care across the practice.

Qualifications

• Minimum of one year experience as MA/CNA/EMT/ACA/PCA or paramedic is required; new graduates may be considered.

Responsibilities

• Performs patient care responsibilities as assigned and documents in EPIC.
• Handles scheduling, chart management, and front desk duties as needed.
• Maintains infection control and cleans exam rooms between patient visits.
• Ensures patient privacy, HIPAA compliance, and timely billing.
• Participates in staff meetings and quality improvement activities.

Skills

Communication

Patient care empathy

Flexibility

Teamwork

Education

Medical assistant certificate program

CNA certification

EMT certification

Paramedic certification

Tools

EPIC

Job description

Yale New Haven Health in Westerly, RI is seeking a Medical Assistant to support physicians, room patients, and perform clerical and environmental tasks.

You will document patient care in EPIC, schedule appointments, obtain referrals, and assist with procedures while upholding HIPAA, infection control, and compassionate service.

This role offers a collaborative team environment and opportunities to contribute to patient-centered care across the practice.