Surgical Care Scheduler & Pre-Auth Specialist

Mercy Medical Center, Inc.; Baltimore (MD); Hybrid; USD 30,000 - 50,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

PTO & holidays

Tuition reimbursement

Mental health resources

Disability benefits

Voluntary benefits

Discounts on auto & home insurance

Rewards program

Job summary

Mercy Medical Center, Inc. in Baltimore, MD is seeking a Surgical Coordinator to join our team. You will manage surgical scheduling, pre-authorizations, and billing-related tasks while upholding Mercy's mission and values.

The role requires knowledge of medical terminology, proficiency in MS Office, and prior surgical coordinating experience. We offer competitive benefits, a supportive work environment, and opportunities to grow within a trusted community hospital.

Qualifications

• Proficient with scheduling systems and medical office operations.
• Able to read, write, and speak English clearly.
• Experience with Microsoft Word, Excel, PowerPoint, Outlook.
• Experience with Meditech and/or Epic preferred.
• Willing to work beyond normal hours when needed.

Responsibilities

• Schedule surgery and coordinate with doctors' offices.
• Obtain pre-authorizations and pre-certifications.
• Post payments and perform charge entry.
• Manage pre-admission testing and patient demographics.
• Provide quotes for cosmetic procedures.
• Answer calls and triage patient inquiries.
• Understand HMOs and third-party regulations.
• Verify benefits for upcoming surgeries.
• Assist with billing inquiries and documentation.
• Other duties as assigned.

Skills

Scheduling

Customer Service

Phone Etiquette

Medical Terminology

MS Office

English Proficiency

Independent Decision Making

Teamwork

Tools

Meditech

Epic

Performance Manager/NetLearning

Job description

Mercy Medical Center, Inc. in Baltimore, MD is seeking a Surgical Coordinator to join our team. You will manage surgical scheduling, pre-authorizations, and billing-related tasks while upholding Mercy's mission and values.

The role requires knowledge of medical terminology, proficiency in MS Office, and prior surgical coordinating experience. We offer competitive benefits, a supportive work environment, and opportunities to grow within a trusted community hospital.