Healthcare Administrative Coordinator - Front Desk Scheduling

Mercy Medical Center, Baltimore, MD; Baltimore (MD); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive health benefits

403(b) retirement plan

Paid Time Off

Tuition reimbursement

Mental Health resources

Disability benefits

Discounts on auto & home insurance

Mercy Rewards

Job summary

Mercy Medical Center in Baltimore is seeking an Administrative Coordinator to support daily clinic operations. The role focuses on scheduling patient appointments, answering and triaging calls, and maintaining accurate patient information across the electronic records system.

Responsibilities include processing medical records, preparing charts for daily clinic, and assisting with insurance/referrals for correct billing submission.

Qualifications

• High School Diploma or GED is required.
• 2-3 years experience in a hospital setting is preferred.

Responsibilities

• Schedule patient appointments.
• Answer phones and triage calls by importance/severity.
• Handle front desk duties including reviewing patient demographics and updating records in the system.
• Prepare patient charts for daily clinic and process medical records.
• Assist with insurance requirements and referrals for accurate billing submission.
• Maintain professional conduct and courteous interactions with staff, physicians, patients and visitors.

Education

High School Diploma or GED

Job description

Mercy Medical Center in Baltimore is seeking an Administrative Coordinator to support daily clinic operations. The role focuses on scheduling patient appointments, answering and triaging calls, and maintaining accurate patient information across the electronic records system.

Responsibilities include processing medical records, preparing charts for daily clinic, and assisting with insurance/referrals for correct billing submission.