Surgical Appointment Scheduler & Patient Care

Wilson County Memorial Hospital District; Floresville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Wilson County Memorial Hospital District in Floresville, TX is seeking a day-shift Customer Service/Scheduling Clerk to support daily patient scheduling, verify insurance, and ensure accurate entry of appointment details.

You will welcome patients, respond to routine inquiries, remind about appointments, and help register patients as needed. A High School diploma or equivalent and light office experience are typical requirements for this role.

Qualifications

• One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Schedules appointments and enters appointment date and time into computerized scheduler or appointment book. Verifies insurance for services that will be provided.
• Records when appointments have been filled or canceled.
• Telephones or writes patients to remind them of appointments.
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel.
• Assists with other medical office needs, when needed, including registering patients and receiving payments for services provided.
• Other duties may be assigned.

Education

High School

Job description

Wilson County Memorial Hospital District in Floresville, TX is seeking a day-shift Customer Service/Scheduling Clerk to support daily patient scheduling, verify insurance, and ensure accurate entry of appointment details.

You will welcome patients, respond to routine inquiries, remind about appointments, and help register patients as needed. A High School diploma or equivalent and light office experience are typical requirements for this role.