Surgical Access Coordinator 2, General Surgery Office, FT, 8:30am - 5:00pm

Baptist Health; Miami (FL); On-site; USD 26,000 - 33,000; Full time

Job summary

Baptist Health seeks a Surgical Scheduling Clerk to coordinate all aspects of patient surgeries for a high-volume physician practice in the Miami area. You will create and submit surgical encounters in Soarian for billing and verify patient demographics and insurance information.

You will obtain surgery authorization and work with surgeons to ensure accurate procedure and diagnosis codes for billing. Strong customer service, communication, and EMR proficiency required.

Qualifications

• Minimum 3 years of healthcare scheduling/operations experience.
• Surgery scheduling experience preferred.
• Excellent customer service and communication skills.
• Proficient in EMR and scheduling systems (Cerner, Soarian).
• Bilingual Spanish preferred.

Responsibilities

• Schedule and coordinate all aspects of patient surgeries for a high-volume physician practice.
• Create and submit surgical encounters in Soarian for billing.
• Obtain and verify patient demographics and insurance information.
• Obtain authorization for surgery and ensure codes are accurate for billing.
• Collaborate with supporting departments to schedule and code surgeries properly.
• Deliver professional, compassionate service to patients and physicians.

Skills

Healthcare experience

Interpersonal communication

Customer service

Multitasking

Bilingual Spanish

Education

High School/Cert/GED

Job description

Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.

Benefits

• Career growth and development opportunities, with clear pathways and ongoing support
• Comprehensive health and wellness resources that go beyond traditional benefits
• A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
• Tuition reimbursement to support continued learning and advancement
• And so much more

Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.

Description

Responsible for scheduling and coordinating all aspects of patient surgeries for high volume physician practice. Also responsible for creating and submitting surgical encounters in Soarian for billing. Obtains and verifies all patient demographics and insurance information. Obtains authorization for surgery and works directly with surgeons to ensure procedure and diagnosis codes are accurate for billing. Works closely with supporting departments to ensure surgeries are scheduled and coded properly. Practices Baptist Health's mission of service excellence in providing professional, compassionate and friendly service to our patients and physicians. Estimated pay range for this position is $18.87 - $23.96 / hour depending on experience.

Qualifications

Degrees:

• High School,Cert,GED,Trn,Exper.

Additional Qualifications

• Minimum 3 years of Healthcare experience required.
• Surgery experience preferred.
• Must be a professional, detail-oriented team player with effective interpersonal communication skills and excellent customer service skills.
• Must be highly organized and have ability to multi-task.
• Must be able to effectively communicate with surgeons, patients, operational and clinical leadership, as well as facility and BHSF support departments.
• Proficient in EMR, computer applications and scheduling systems (Cerner, Soarian, etc.
• )
• Bilingual (Spanish) preferred.

Minimum Required Experience: 3 Years

EOE, including disability/vets