Surgical Access Coordinator 1, BHGS-General Surgery, FT, 8:30am - 5:00pm

Baptist Health; Miami (FL); On-site; USD 25,609 - 30,982; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Surgery Scheduler to join their team in Miami. This role involves coordinating all aspects of patient surgeries, ensuring accurate scheduling and billing processes, and maintaining effective communication with surgeons and patients. The organization prides itself on its compassionate care and commitment to service excellence, making it a top choice for healthcare professionals. Join a team where personal connections matter and make a difference in the lives of patients and their families. If you are detail-oriented and thrive in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 4+ years of healthcare experience with a focus on surgery.
• Professional, detail-oriented team player with strong communication skills.

Responsibilities

• Schedule and coordinate patient surgeries for high-volume practice.
• Verify patient demographics and insurance information for billing.

Skills

Healthcare experience

Surgery experience

Interpersonal communication skills

Customer service skills

Organizational skills

Multi-tasking ability

Bilingual (Spanish)

Education

High School Diploma or equivalent

Tools

EMR systems

Cerner

Soarian

Job description

Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 28,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties. Baptist Health has internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences. Baptist Health is supported by philanthropy and committed to its faith-based charitable mission of medical excellence.

Our mission, vision, and values make us who we are at Baptist Health and are at the center of everything we do. At Baptist Health, we positively impact the human experience for patients, employees, and physicians. Our success comes from a culture of quality and dedication that is instilled into every member of the Baptist Health family.

This year, and for 24 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, based on employee feedback. We’ve also been recognized as one of America’s Most Innovative Companies and People Magazine included us in 50 Companies That Care. Based on the U.S. News & World Report 2024-2025 Best Hospital Rankings, Baptist Health is the most awarded healthcare system in South Florida, with its hospitals and institutes earning 45 high-performing honors.

But really, the reason we’re excited to come to work is the people.

Working together, we form personal connections with our colleagues that are stronger than most of us have experienced at other jobs. We develop caring relationships with our patients and their families that go beyond just delivering healthcare. After all, we know what it’s like to be in their shoes. Many of us have been patients here and have had family members as patients here. We’re committed to delivering quality care in the most compassionate way possible because we feel a personal stake in the outcomes. When it comes to caring for people, we’re all in.

Description:

Responsible for scheduling and coordinating all aspects of patient surgeries for high volume physician practice. Also responsible for creating and submitting surgical encounters in Soarian for billing. Obtains and verifies all patient demographics and insurance information. Obtains authorization for surgery and works directly with surgeons to ensure procedure and diagnosis codes are accurate for billing. Works closely with supporting departments to ensure surgeries are scheduled and coded properly. Practices Baptist Health‘s mission of service excellence in providing professional, compassionate and friendly service to our patients and physicians. Estimated pay range for this position is $18.59 - $22.49 / hour depending on experience.

Qualifications:

Degrees:

• High School, Cert, GED, Trn, Exper.

Additional Qualifications:

• Minimum 4 years of Healthcare experience required.
• Surgery experience required.
• Must be a professional, detail-oriented team player with effective interpersonal communication skills and excellent customer service skills.
• Must be highly organized and have ability to multi-task.
• Must be able to effectively communicate with surgeons, patients, operational and clinical leadership, as well as facility and BHSF support departments.
• Proficient in EMR, computer applications and scheduling systems (Cerner, Soarian, etc.)
• Bilingual (Spanish) required.

EOE, including disability/vets