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Baptist Health is seeking a Non-Clinical and Administrative Customer Service role at the Boynton Beach location. You will schedule and coordinate all aspects of patient surgeries, and create and submit surgical encounters in Soarian for billing, while verifying patient demographics and insurance information.
The position requires healthcare experience, EMR proficiency, and strong communication. Per diem schedule; opportunity to grow within the Baptist Health Medical Group.
Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 26 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2025-2026 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 63 high-performing honors.
What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we're all in.
At Baptist Health, we’re committed to supporting our employees at every stage of their journey, both personally and professionally. Our approach is rooted in a “grow our own” philosophy, designed to help our team members build meaningful, long-term careers with us, supported by benefits that make a real difference, including:
Together, these benefits and others reflect our commitment to caring for our people, so they can build fulfilling careers with us while making a meaningful impact every day.
Responsible for scheduling and coordinating all aspects of patient surgeries. Also responsible for creating and submitting surgical encounters in Soarian for billing. Obtains and verifies all patient demographics and insurance information. Obtains authorization for surgery and works directly with surgeons to ensure procedure and diagnosis codes are accurate for billing. Works closely with supporting departments to ensure surgeries are scheduled and coded properly. Practices Baptist Health‘s mission of service excellence in providing professional, compassionate and friendly service to our patients and physicians. Estimated pay range for this position is $18.15 - $23.05 / hour depending on experience.
Degrees:
Additional Qualifications:
Minimum Required Experience: 2 Years
Non-Clinical and Administrative Customer Service
Boynton Beach
Baptist Health Medical Group
Per Diem
Aug 28, 2026, 12:00:00 AM
Ongoing
EOE, including disability/vets