Surgery Unit Operations Coordinator

Cleveland Clinic; Canton (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

Cleveland Clinic is seeking a Surgery/Special Unit Coordinator in Canton, OH, to ensure smooth scheduling, patient data accuracy, and seamless coordination across departments. This role supports caregivers and physicians to deliver timely, patient-centered care.

The position emphasizes accurate data capture, appointment triage, and effective communication with patients and families, contributing to a high-quality care journey.

Qualifications

• High School Diploma or GED.
• Experience with scheduling systems or related office functions.
• Two to three years of experience in patient registration, billing, or scheduling.
• Proficient in Microsoft Word and Excel.
• Comfort with PC-based systems and software.

Responsibilities

• Schedule procedures and appointments across intra- and inter-department teams.
• Validate patient demographic data and physician information.
• Coordinate services and communicate instructions to patients and providers.
• Serve as liaison with admitting office for hospital reservations.
• Support caregivers by managing daily activity and information flow.
• Provide patients with directions and resources for their care.

Skills

Scheduling

Patient coordination

Data entry

Communication skills

Medical terminology

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

Cleveland Clinic is seeking a Surgery/Special Unit Coordinator in Canton, OH, to ensure smooth scheduling, patient data accuracy, and seamless coordination across departments. This role supports caregivers and physicians to deliver timely, patient-centered care.

The position emphasizes accurate data capture, appointment triage, and effective communication with patients and families, contributing to a high-quality care journey.