Surgery Scheduling Specialist

OrthoVirginia Inc; Arlington (VA); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Benefits package

Job summary

OrthoVirginia is seeking a full-time Surgery Scheduling Operator to join our Surgery Scheduling team. You will coordinate inpatient and outpatient procedures, verify insurance coverage, prepare documentation, and communicate pre- and post-operative instructions to patients.

This role requires attention to detail, strong computer and customer service skills, and the ability to multitask in a fast-paced medical office.

Qualifications

• High School Diploma or equivalent.
• Experience in a medical office or call center preferred.
• Strong computer, communication, and customer service skills.

Responsibilities

• Coordinate inpatient and outpatient surgeries and diagnostics per physician orders.
• Verify patient insurance coverage and obtain pre-certifications or authorizations.
• Prepare surgical documentation and ensure required paperwork and equipment are ready for procedures.
• Communicate pre-operative instructions, registration details, and post-surgical care guidelines to patients.
• Maintain accurate records of patient interactions and surgical correspondence in the EMR system.
• Assist with billing processes by coding procedures and initiating charge sheets as needed.
• Support on-call physicians by providing patient information and documenting messages and medications.
• Undertake other administrative duties to support the surgical scheduling process.

Skills

Customer service

Communication

Multitasking

Medical office experience

Education

High School Diploma or equivalent

Job description

OrthoVirginia is seeking a full-time Surgery Scheduling Operator to join our Surgery Scheduling team. You will coordinate inpatient and outpatient procedures, verify insurance coverage, prepare documentation, and communicate pre- and post-operative instructions to patients.

This role requires attention to detail, strong computer and customer service skills, and the ability to multitask in a fast-paced medical office.