Surgery Scheduler

OrthoVirginia Inc; Arlington (VA); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Benefits package

Job summary

OrthoVirginia is seeking a full-time Surgery Scheduling Operator to join our Surgery Scheduling team. You will coordinate inpatient and outpatient procedures, verify insurance coverage, prepare documentation, and communicate pre- and post-operative instructions to patients.

This role requires attention to detail, strong computer and customer service skills, and the ability to multitask in a fast-paced medical office.

Qualifications

• High School Diploma or equivalent.
• Experience in a medical office or call center preferred.
• Strong computer, communication, and customer service skills.

Responsibilities

• Coordinate inpatient and outpatient surgeries and diagnostics per physician orders.
• Verify patient insurance coverage and obtain pre-certifications or authorizations.
• Prepare surgical documentation and ensure required paperwork and equipment are ready for procedures.
• Communicate pre-operative instructions, registration details, and post-surgical care guidelines to patients.
• Maintain accurate records of patient interactions and surgical correspondence in the EMR system.
• Assist with billing processes by coding procedures and initiating charge sheets as needed.
• Support on-call physicians by providing patient information and documenting messages and medications.
• Undertake other administrative duties to support the surgical scheduling process.

Skills

Customer service

Communication

Multitasking

Medical office experience

Education

High School Diploma or equivalent

Job description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment.With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive.Join us and become part of a trusted network committed to excellence in orthopedic care.OrthoVirginia, the largest provider of expert orthopedic and therapy care in Virginia, is seeking a full-time Surgery Scheduling Operator to join our dynamic Surgery Scheduling team!At OrthoVirginia, our mission is to champion healthy, vibrant, and active communities—one person at a time. We are driven by our core values of compassion, excellence, and unity as we set the standard for patient-centered, high-quality care.Why Choose OrthoVirginia?Collaborative, Team-Oriented EnvironmentBe part of a supportive team that values your expertise and encourages growth.Outstanding Benefits PackageEnjoy competitive pay, excellent medical, dental, and vision coverage, generous paid time off (PTO), and a robust 401(k) plan.We are seeking a detail-oriented and highly organized Surgery Scheduler to join our healthcare team. The Surgery Scheduler plays a pivotal role in coordinating and managing the scheduling of surgical procedures, ensuring efficiency, accuracy, and optimal patient care. This position involves close collaboration with surgeons, patients, and various healthcare professionals to facilitate seamless surgical operations.What You’ll Do:Coordinate Surgical Procedures: Schedule inpatient and outpatient surgeries, diagnostic tests, and medical procedures as per physician orders.Verify Insurance and Authorizations: Confirm patient insurance coverage and obtain necessary pre-certifications or second opinions.Prepare Surgical Documentation: Ensure all required paperwork and special equipment are ready for scheduled procedures.Communicate with Patients: Provide patients with pre-operative instructions, including registration details and post-surgical care guidelines.Maintain Accurate Records: Document all patient interactions, surgical correspondence, and prescribed medications accurately in the electronic medical record (EMR) system.Assist with Billing Processes: Collaborate with physicians to code procedures and initiate the charge sheet process for billing purposes.Support On-Call Physicians: Provide necessary patient information and ensure all messages and medications are documented appropriately.Perform Additional Duties: Undertake other administrative tasks as assigned to support the surgical scheduling process.What You Bring:High School Diploma or equivalent requiredStrong computer, communication, and customer service skillsAbility to multitask and remain calm in a fast-paced environmentExperience in a medical office or call center setting is preferredReady to Start Strong and Grow Stronger?Bring your passion for helping others and take the next step in your healthcare career with OrthoVirginia.Compensation Range for this position:$20.68 - $31.02Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.This organization participates in e-Verify. Esta organización participa en e-Verify.