Surgery Scheduler

OrthoVirginia Inc; Virginia; On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Team-oriented culture

Benefits package

Job summary

OrthoVirginia Inc. is seeking a full-time Surgery Scheduling Operator to join our scheduling team in Virginia. You will coordinate inpatient and outpatient surgeries, verify insurance, and manage documentation to support efficient, patient-centered care.

This role requires strong computer and communication skills, the ability to multi-task, and prior experience in a medical office or call center is preferred. Competitive benefits and a collaborative environment are offered.

Qualifications

• Candidates should demonstrate basic computer literacy and strong communication abilities.
• Experience in medical offices or call centers is a plus.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Schedule inpatient and outpatient surgeries and related tests per physician orders.
• Verify patient insurance coverage and obtain pre-certifications as needed.
• Prepare and organize surgical documentation and equipment.
• Provide pre-operative instructions and post-surgical care guidance.
• Record all patient interactions and prescriptions in the EMR accurately.
• Assist with coding procedures and initiate billing processes as required.
• Support on-call physicians by sharing patient information and documenting messages.

Skills

Computer skills

Communication

Customer service

Multitasking

Education

High School Diploma or equivalent

Job description

At OrthoVirginia, you’re part of a team dedicated to delivering expert orthopedic and therapy care across the state. As Virginia’s largest provider of musculoskeletal care, we offer full-time and part-time opportunities in a collaborative, team-oriented environment. With more than 159 physicians in over 35 locations—including Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads—OrthoVirginia is a leader in orthopedic surgery, non-surgical care, and physical, hand, and occupational therapy. Our nationally recognized specialists treat a full range of musculoskeletal injuries and conditions, helping patients of all ages move, heal, and thrive. Join us and become part of a trusted network committed to excellence in orthopedic care. OrthoVirginia, the largest provider of expert orthopedic and therapy care in Virginia, is seeking a full-time Surgery Scheduling Operator to join our dynamic Surgery Scheduling team!

At OrthoVirginia, our mission is to champion healthy, vibrant, and active communities—one person at a time. We are driven by our core values of compassion, excellence, and unity as we set the standard for patient-centered, high-quality care.

Why Choose OrthoVirginia?

• Collaborative, Team-Oriented Environment Be part of a supportive team that values your expertise and encourages growth.
• Outstanding Benefits Package Enjoy competitive pay, excellent medical, dental, and vision coverage, generous paid time off (PTO), and a robust 401(k) plan.

We are seeking a detail-oriented and highly organized Surgery Scheduler to join our healthcare team. The Surgery Scheduler plays a pivotal role in coordinating and managing the scheduling of surgical procedures, ensuring efficiency, accuracy, and optimal patient care. This position involves close collaboration with surgeons, patients, and various healthcare professionals to facilitate seamless surgical operations.

What You’ll Do:

• Coordinate Surgical Procedures: Schedule inpatient and outpatient surgeries, diagnostic tests, and medical procedures as per physician orders.
• Verify Insurance and Authorizations: Confirm patient insurance coverage and obtain necessary pre-certifications or second opinions.
• Prepare Surgical Documentation: Ensure all required paperwork and special equipment are ready for scheduled procedures.
• Communicate with Patients: Provide patients with pre-operative instructions, including registration details and post-surgical care guidelines.
• Maintain Accurate Records: Document all patient interactions, surgical correspondence, and prescribed medications accurately in the electronic medical record (EMR) system.
• Assist with Billing Processes: Collaborate with physicians to code procedures and initiate the charge sheet process for billing purposes.
• Support On-Call Physicians: Provide necessary patient information and ensure all messages and medications are documented appropriately.
• Perform Additional Duties: Undertake other administrative tasks as assigned to support the surgical scheduling process.

What You Bring:

• High School Diploma or equivalent required
• Strong computer, communication, and customer service skills
• Ability to multitask and remain calm in a fast-paced environment
• Experience in a medical office or call center setting is preferred

Ready to Start Strong and Grow Stronger? Bring your passion for helping others and take the next step in your healthcare career with OrthoVirginia.

Compensation Range for this position: $20.68 - $31.02 Compensation for this role will be based on several factors, including the candidate's qualifications, relevant experience, education, skills, certifications, geography/market, and internal equity considerations.

This organization participates in e-Verify. Esta organización participa en e-Verify.

With more than 150 orthopedic specialists in over 35 locations in Lynchburg, Northern Virginia, Richmond, Southwest Virginia, and Hampton Roads, OrthoVirginia is Virginia’s largest provider of orthopedic medicine and one of the leading providers of physical, hand and occupational therapy. As one of the largest orthopedic specialty practices in the country, OrthoVirginia’s nationally recognized physicians provide advanced surgical and non-surgical care to patients of all ages.