Surgery Scheduling Coordinator

Montgomery College; Nashville (TN); On-site; USD 42,000 - 70,000; Full time

Job summary

Vanderbilt Health is seeking a Front Desk Reception professional to coordinate the surgery schedule with patients, physicians, and the operating room, ensuring smooth workflows and minimal guidance. The role emphasizes clear communication, proper insurance verification, and efficient scheduling across locations.

8:00am - 4:30pm, Monday to Friday. The position offers opportunities to train new staff and to contribute to high-quality patient care within a large academic health system.

Qualifications

• Education: High School Diploma or GED.
• Relevant work experience: 2 years.

Responsibilities

• Coordinates surgery schedule with patient, physician, and operating room in support of surgery scheduling functions.
• Coordinates with other services to schedule multi-panel and multi-surgeon combination cases across all locations.
• May assist in scheduling all appointments related to surgery.
• Verifies patient eligibility and coverage for procedure and discusses potential financial obligations with patient.
• Identifies if a patient’s coverage is in-network or out-of-network and directs the patient to proper resources if needed with assistance from the Lead/Manager.
• Obtains precertification or proper insurance approval prior to surgical procedures.
• Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance.
• Monitors surgery schedule and ensures optimization of resources and workflow.
• Maintains quality in operations impacting patients and staff.

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking a Front Desk Reception professional to coordinate the surgery schedule with patients, physicians, and the operating room, ensuring smooth workflows and minimal guidance. The role emphasizes clear communication, proper insurance verification, and efficient scheduling across locations.

8:00am - 4:30pm, Monday to Friday. The position offers opportunities to train new staff and to contribute to high-quality patient care within a large academic health system.