Surgery Scheduler: Precision & Coordination in Healthcare

Franciscan Medical Group; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Surgery Scheduler to orchestrate complex scheduling and resource allocation in a high-volume clinical setting. You will manage scheduling of surgical procedures, pre-surgery clearances, and related appointments while ensuring accurate data entry in the EMR system.

The role requires meticulous organization, strong communication, and ability to verify insurance eligibility during conversations with patients, supporting seamless operations across the

Qualifications

• Two years of work experience in a medical office or healthcare environment where knowledge of medical terminology, insurance companies and codes as well as policies and procedures was necessary to perform the job

Responsibilities

• Schedules appointments and ancillary services - surgical procedures.
• Schedules patient surgical procedures based on authorized referral in accordance with established standards and procedures; verifies and reviews physician privilege status prior to scheduling.
• Gathers and documents insurance eligibility data, conducting routine verifications that can be done quickly during conversation; enters data in patient's electronic medical record as appropriate.
• Schedules or coordinates pre-surgery clearance requirements prior to procedure.
• Reviews applicable work queue to identify patients requiring contact to confirm an existing appointment, and/or schedule a periodic future visit; contacts patient in accordance with established procedures.
• Contacts and follows up with patients to reschedule a missed/cancelled appointment; documents reason(s) for no-show in accordance with established procedures; notifies management if patient has violated a policy and further action is required.

Job description

Virginia Mason Franciscan Health is seeking a Surgery Scheduler to orchestrate complex scheduling and resource allocation in a high-volume clinical setting. You will manage scheduling of surgical procedures, pre-surgery clearances, and related appointments while ensuring accurate data entry in the EMR system.

The role requires meticulous organization, strong communication, and ability to verify insurance eligibility during conversations with patients, supporting seamless operations across the