Surgery Scheduler | Patient Care & Scheduling Pro

Northwest Orthopaedic Specialists; Spokane (WA); On-site; USD 25,000 - 40,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account

401k Match

PTO

7 paid holidays

Job summary

Northwest Orthopaedic Specialists is seeking a Surgery Scheduler in Spokane to serve as the primary contact for physicians and patients. You will coordinate and schedule surgeries, follow-up appointments, and any additional required appointments as determined by the physicians.

The role requires strong customer service, excellent communication, and the ability to manage insurance authorizations and documentation for surgical procedures in a fast-paced clinical setting.

Qualifications

• Excellent customer/patient service is required.
• Strong verbal and written communication skills are essential.
• Surgery scheduling experience is preferred.
• Medical office experience is strongly preferred.

Responsibilities

• Coordinate and schedule surgeries, pre- and post-surgical appointments, and any physician-requested requirements.
• Provide excellent service to patients and team members.
• Obtain surgical insurance authorizations and document in chart prior to surgery.
• Complete all surgical documents for workers' compensation and disability.
• Route paperwork to meet physician, hospital, and regulatory requirements.
• Maintain patient confidentiality in accordance with HIPAA and complete required training.

Skills

Customer service

Communication

Surgery scheduling

Medical office experience

Job description

Northwest Orthopaedic Specialists is seeking a Surgery Scheduler in Spokane to serve as the primary contact for physicians and patients. You will coordinate and schedule surgeries, follow-up appointments, and any additional required appointments as determined by the physicians.

The role requires strong customer service, excellent communication, and the ability to manage insurance authorizations and documentation for surgical procedures in a fast-paced clinical setting.