Ortho Surgery Scheduler — Patient‑Centric Coordinator

SCA Health; Worthington (OH); On-site; USD 22,000 - 33,000; Full time

Job summary

OrthoAlliance, part of SCA Health, seeks an experienced surgical scheduler to coordinate procedures for orthopedic patients. You will manage pre-operative logistics, educate patients on dates and requirements, and ensure accurate documentation with hospitals and ASCs.

The role requires ensuring insurance authorization, coordinating post-operative care, and maintaining knowledge of payer guidelines. Strong communication and multitasking are essential in our fast-paced environment.

Qualifications

• High school diploma or GED required.
• Past scheduling experience in a medical setting preferred.
• Orthopedic scheduling experience preferred.
• Experience with AthenaHealth EMR is a plus.
• Strong organizational skills and the ability to multitask in a fast-paced environment.
• Excellent communication and customer service skills.
• Proficiency with Microsoft Office and healthcare scheduling systems preferred.

Responsibilities

• Schedule surgical procedures for assigned providers.
• Conduct pre-operative appointments with patients and ensure all documentation and consent forms are completed.
• Educate patients about surgery dates, locations, preparation requirements and logistics.
• Create and process surgery orders and related documentation.
• Submit booking sheets, screenings and paperwork to hospitals and ASCs.
• Coordinate surgical scheduling with hospitals, ASCs, physicians and clinical staff.
• Verify procedures have authorization from Pre-Certification Department.
• Schedule and coordinate post-operative appointments and outpatient testing as directed.
• Maintain knowledge of insurance requirements, authorization processes and payer guidelines.
• Collaborate with vendors to coordinate surgical equipment and implants as needed.
• Maintain and update consent forms and pre-operative guidelines.
• Respond to patient inquiries promptly and professionally.
• Use multiple software systems to coordinate surgeries and schedules.
• Covers for other schedulers as needed.
• Perform other duties as assigned.

Skills

Communication skills

Customer service

Multitasking

Organizational skills

Education

High school diploma

Tools

AthenaHealth EMR

Microsoft Office

Job description

OrthoAlliance, part of SCA Health, seeks an experienced surgical scheduler to coordinate procedures for orthopedic patients. You will manage pre-operative logistics, educate patients on dates and requirements, and ensure accurate documentation with hospitals and ASCs.

The role requires ensuring insurance authorization, coordinating post-operative care, and maintaining knowledge of payer guidelines. Strong communication and multitasking are essential in our fast-paced environment.