Surgery Scheduler & Patient Access Coordinator

UPMC Mercy Health Center; Pittsburgh (Allegheny County); On-site; USD 42,000 - 62,000; Full time

Job summary

UPMC Mercy Health Center in Pittsburgh is seeking a full-time Surgery Scheduler to coordinate and schedule patients for both inpatient and outpatient procedures. The role supports the department by liaising with surgeons, hospital staff and patients to ensure smooth pre-authorization and timely admissions.

You will manage scheduling, pre- and post-operative instructions, and billing logistics, while maintaining accurate records in EPIC and communicating clearly with care teams.

Qualifications

• Customer service background and ability to multi-task.
• Excellent organizational skills and knowledge of health care terminology.
• Willingness to work a Monday–Friday daylight schedule (7:30am–4pm) and adapt to clinic needs.

Responsibilities

• Coordinate and schedule patients for surgical procedures.
• Assist the surgeon and administrator in operations.
• Coordinate cases and obtain hospital admissions approvals.
• Handle pre- and post-operative instructions and education.

Skills

Customer service

Multi-tasking

Organizational skills

Healthcare terminology

Tools

EPIC

Job description

UPMC Mercy Health Center in Pittsburgh is seeking a full-time Surgery Scheduler to coordinate and schedule patients for both inpatient and outpatient procedures. The role supports the department by liaising with surgeons, hospital staff and patients to ensure smooth pre-authorization and timely admissions.

You will manage scheduling, pre- and post-operative instructions, and billing logistics, while maintaining accurate records in EPIC and communicating clearly with care teams.