Surgery Scheduler — Ortho Care Team Coordinator

OrthoVirginia Inc; Blacksburg (VA); On-site; USD 25,000 - 37,000; Full time

Job summary

OrthoVirginia Inc. is seeking a highly organized Surgery Scheduler to coordinate inpatient and outpatient procedures across our network in Virginia.

This role helps ensure seamless scheduling from pre-admission through post-operative follow-up, partnering with physicians, centers, hospitals, and insurance providers. Join a leading orthopedic specialty practice with 150+ specialists and locations across the state.

Qualifications

• High school diploma or equivalent.
• Experience in surgery scheduling, patient scheduling, medical office administration, or healthcare coordination.
• Knowledge of medical terminology; orthopedic experience is a plus.
• Experience verifying insurance eligibility, obtaining prior authorizations, and coordinating healthcare services.
• Experience with EMR systems and Microsoft Office applications.
• Strong communication, customer service, and relationship-building skills.
• Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently, think critically, and resolve issues with minimal supervision.

Responsibilities

• Coordinating inpatient and outpatient surgeries, procedures, diagnostic testing, and follow-up care.
• Scheduling procedures with hospitals, ambulatory surgery centers, and other healthcare facilities.
• Verifying insurance eligibility, obtaining prior authorizations, and coordinating required pre-certifications.
• Collaborating with physicians, clinical staff, and surgical facilities to ensure all documentation, equipment, and surgical requirements are completed.
• Educating patients on surgical scheduling, pre-admission requirements, pre-operative testing, and post-operative instructions.
• Communicating scheduling updates and serving as a primary point of contact for patients throughout the surgical process.
• Coordinating physician orders, prescriptions, laboratory testing, and other pre-operative requirements.
• Maintaining accurate patient records and supporting documentation for coding, billing, and regulatory compliance.
• Working closely with providers and multidisciplinary teams to ensure an organized, efficient surgical scheduling process.

Skills

Strong communication

Organizational skills

Customer service

Relationship-building

Education

High school diploma or equivalent

Tools

EMR software

Microsoft Office

Job description

OrthoVirginia Inc. is seeking a highly organized Surgery Scheduler to coordinate inpatient and outpatient procedures across our network in Virginia.

This role helps ensure seamless scheduling from pre-admission through post-operative follow-up, partnering with physicians, centers, hospitals, and insurance providers. Join a leading orthopedic specialty practice with 150+ specialists and locations across the state.